Warranty Outage Coordinator

Mitsubishi Heavy Industries, Ltd.•Lake Mary, FL

1d•Hybrid

About The Position

The Warranty Outage Coordinator is responsible for overseeing and coordinating scheduled and unscheduled maintenance outages for all projects under warranty. This position plays a key role in developing and managing outage schedules, ensuring alignment across multiple projects, and maintaining a fleet-level view of all ongoing warranty activities. The role requires strong scheduling, coordination, and communication skills to support pre-outage planning, resource loading, and successful execution of warranty services. The Warranty Outage Coordinator supports Field Service, Project Management, and Customer teams to ensure that all warranty obligations are met with quality, safety, and efficiency.

Requirements

Bachelor's degree (BS) in Engineering, Construction Management or related field from four-year college or university; and/or Five (5+) years related experience in an EPC environment and experienced in planning/scheduling of major power generation projects.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Knowledge of resource loading scheduling software for project management scheduling applications database, project management, spreadsheet and word processing software, electronic mail, graphics, technical diagrams, flow charts, etc.

Responsibilities

Develop and manage outage schedules for all projects currently in the warranty phase
Support pre-outage planning activities including scope definition, schedule development, and logistics coordination
Travel to customer plant sites as needed for pre-outage planning and outage coordination
Collaborate with Project Managers, Field Service teams, and customers to ensure timely execution of scheduled and unscheduled outages
Coordinate field service resource loading in line with outage requirements
Support the setup and coordination of subcontracted labor for warranty outage execution
Provide guidance and support to new Project Managers and Field Engineers on outage planning and scheduling best practices
Coordinate with Supply Chain and other internal departments to secure tools, equipment, and materials for outage execution
Monitor outage progress and provide real-time schedule updates and adjustments to ensure on-time completion
Support financial, quality, and schedule targets for each warranty outage
Perform post-outage reviews to capture lessons learned, best practices, and opportunities for process improvement
Assist in the resolution of technical issues during the planning and execution phases
Provide reporting and insights into outage performance metrics across the warranty fleet
Perform other duties as assigned to support successful execution of warranty services
Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources
Participate in proactive team efforts to achieve departmental and company goals
Contribute to building a positive team spirit
Communicate effectively with all levels of employees
Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties
Maintain the highest degree of honesty and integrity at all times
Perform other duties that may be assigned from time to time