Warranty Hub Housing Troubleshooting Engineer

ALTEN Technology USA • Auburn Hills, MI

16h

About The Position

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Client is looking for a Warranty Hub Housing Troubleshooting Engineers to support warranty analysis and issue resolution using GIMS (Global Issue Management System).
This role focuses on identifying, analyzing, and resolving housing-related warranty concerns, ensuring rapid containment and long-term corrective actions.
The position sits at the intersection of warranty, quality, and engineering, making it ideal for junior-to-mid engineers looking to grow technical and analytical expertise within a global automotive OEM.

Requirements

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Automotive Engineering, or similar discipline
• 1–4 years of experience in warranty, quality, manufacturing, or engineering support roles
• Basic understanding of automotive systems and components, particularly housings or structural parts
• Experience or exposure to warranty systems or issue tracking tools (GIMS preferred)
• Strong analytical and data interpretation skills

Nice To Haves

• Experience working with field/warranty data analysis
• Familiarity with RCA, 8D problem-solving methodologies
• Exposure to manufacturing processes (casting, machining, assembly)
• Understanding of supplier quality processes
• Automotive OEM or Tier 1 supplier experience

Responsibilities

• Monitor and analyze warranty claims and field data related to hub housing and associated components
• Use GIMS to track issues, document root cause investigations, and manage corrective actions
• Perform failure analysis and troubleshooting on returned parts and field reports
• Collaborate with design, manufacturing, quality, and supplier teams to identify root causes
• Support development and validation of containment, corrective, and preventive actions (CAPA)
• Prepare technical summaries, dashboards, and reports for management review
• Support plant visits, teardown activities, and supplier investigations as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees