New Home Warranty Coordinator
About The Position
At Adams Homes, we like to create win-win situations for our employees, craftsmen, and our clients. For the last 35 years, our success has been built on keeping things simple, along with the design, quality, and affordability of our homes. We’re seeking a Warranty Coordinator to join our team in Madison, Alabama. Our Warranty Coordinators provide support for the construction of new homes and ensure high-quality service to our clients. We recognize that people are truly what makes the difference and that you are only as good as the people with whom you surround yourself. Each member of the Adams Homes family is hired based on the following qualities: a positive "Can Do!" attitude, a strong work ethic, and being a coachable team player.
Requirements
- A positive "Can Do!" attitude
- A strong work ethic
- Being a coachable team player
Responsibilities
- Schedule and supervise subcontractor repairs
- Respond to all incoming warranty requests by following standard procedures set by the Production Manager
- Troubleshoot construction-related issues, explain details of the written warranty provided to customers, and coordinate schedules of all parties involved
- Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests
- Evaluate subcontractor and product performance while providing up-to-date information to the Production Manager
- Maintain detailed Warranty Reports
- Document all warranty-related communication
- Communicate with Local and State Municipalities as needed per home
- Answer all incoming calls and route accordingly
- Process weekly invoices for approval
- Order office supplies as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
