ECH - Warranty Coordinator (6-Month Contract)

The Employee Experience Team • Toronto, ON

4d • CA$58,000 - CA$70,000 • Onsite

About The Position

Empire Homes is seeking a Warranty Coordinator to support our High-Rise Division. The successful candidate will be responsible for coordinating day-to-day post-occupancy warranty operations to support the delivery and maintenance of a high-quality rental product. This role is located in Etobicoke, ON and is a 6-month contract position.

Requirements

• Knowledge of Tarion CPG and general construction practices.
• WHMIS and Working at Heights Training.
• 3+ years of progressive experience in high-volume high-rise construction industry.
• Demonstrated computer literacy with proficiency in MS Word, Excel, Outlook and Internet.

Nice To Haves

• College Diploma or University Degree in related field considered an asset.
• Bridgit and Newstar experience preferred but not required.

Responsibilities

• Prepare and assist in the creation of checkout templates for the purposes of Occupancy preparation by service technicians.
• Monitor and work directly with trades, and Director, Warranty to ensure the timely completion of deficiencies for Occupancy.
• Conduct occupancy/closing walks the day of closing and record final checkout and document unit with time/date stamped photographs.
• Ensure all unit doors and keys are operational prior to release.
• Commitment to achieving 100% unit completion for Occupancy and minimal submissions post turnover to the rental division.
• Maintain and update entire deficiency database for all closing items entered and completed.
• Assist with distribution of trade lists as often as required to ensure timely completion and follow up.
• Communicate with cleaning contractor and maintain ongoing schedule of occupancy cleans to be communicated to site team and trades on a weekly basis.
• Ensure that all units ready and cleaned for occupancy have notices placed on doors and pins are dropped/pulled.
• Coordinate any changing occupancy dates and any last minute accommodations are made.
• Attend unit reviews as required with team members and trade partners during warranty period to aid with completion of challenging or multistage repairs.
• Various administrative duties as required.

Benefits

• Exclusive discounts on Empire Homes through our Employee Home Ownership Program.
• Continuing education support and opportunities for learning & development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree