Warranty Clerk | Hourly - Jim Click Mazda
About The Position
Jim Click Mazda is seeking a skilled Warranty Clerk who is organized, detail-oriented, and committed to accuracy while contributing to an efficient and compliant service operation. This role supports dealership operations, ensures accuracy in warranty processing, and plays a key part in the success of a high-performing service department. If you’re an experienced Warranty Clerk who understands manufacturer guidelines, can manage detailed administrative processes with precision, and thrives in a fast-paced environment, this is your opportunity to join a professional, supportive team with strong growth potential.
Requirements
- 2+ years of warranty administration experience
- Strong knowledge of manufacturer warranty policies and procedures
- High level of attention to detail and accuracy
- Effective organizational and time management skills
- Ability to manage multiple tasks in a fast-paced environment
- Strong communication skills and ability to work cross-functionally with departments
- Proficiency in basic computer applications (Microsoft Office, etc.)
- Ability to work independently as well as part of a team
- Must be 18 years or older with a valid driver's license and clean driving record
- Able to pass a criminal background check and pre-employment drug screen
Nice To Haves
- Experience with dealership management systems (DMS) preferred
Responsibilities
- Process and submit warranty claims in a timely and accurate manner
- Review repair orders to ensure proper documentation, coding, and compliance with manufacturer guidelines
- Verify labor operations, parts usage, and technician comments for accuracy
- Track, reconcile, and follow up on outstanding or rejected claims
- Communicate with service advisors, technicians, and manufacturers regarding claim details and corrections
- Maintain organized records of all warranty documentation and correspondence
- Monitor warranty receivables and ensure prompt payment processing
- Stay updated on manufacturer warranty policies and procedural changes
- Assist with audits and ensure compliance with dealership and manufacturer standards
- Support the service department with administrative tasks as needed
Benefits
- Competitive hourly compensation based on experience
- Stable workload in a busy, high-volume dealership
- Opportunity to work closely with service, parts, and accounting teams
- Manufacturer-supported systems and ongoing training opportunities
- Career advancement into senior administrative or accounting roles
- Modern facility with updated systems and technology
- Team-oriented environment focused on accountability and success
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short- and Long-Term Disability, Critical Illness, Accident, Pet coverage, and additional life insurance
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
