Warranty Claims Specialist

Abacus Plumbing, Air Conditioning and Electrical•Houston, TX

1d•$18 - $20•Onsite

About The Position

The Warranty Claims Specialist is a full-time position. This role is primarily responsible for managing warranty and rebate claims from start to finish, ensuring all equipment is properly registered, coordinating with internal teams to locate and return parts, and maintaining accurate records related to warranty, rebate, and registration activities. Strong attention to detail, clear communication, and excellent organizational skills are essential to ensure accurate documentation and timely resolution of all claims.

Requirements

High school degree or equivalent
Proficient computer skills
Experience with Microsoft Excel
Proficient with Microsoft Office
Detail oriented and deadline driven
Ability to work independently, as well as part of a team
Strong communication skills

Responsibilities

Ensure all warranty claims are filed and follow each one through to completion.
File all warranty-related parts and service calls are properly registered with manufacturers (i.e. Lennox).
Coordinate with Warehouse team to locate and access returnable parts
Manage and track life cycle tracking of warranty parts and equipment
Use a clear tagging process with technician for parts and equipment
Locate, verify, and return warranty-related equipment (ie. thermostats and other required return items)
File, maintain and track rebates
Assist with special projects as assigned