Warranty Analyst

Magna International • Holland, MI

8d

About The Position

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling. At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Requirements

• Experience and qualifications

Responsibilities

• Performs product testing using a variety of methods.
• Audits products to ensure system compliance with customer requirements/specifications.
• Uses and understands SPC applications.
• Issues and maintains activities relating to corrective and/or preventative action.
• Provides input on causes or reasons for quality problems and recommends process changes if necessary.
• Assists in and/or leads customer driven root cause analysis processes (i.e. DCAR & 8D).
• Visually inspects customer part returns and determines disposition on any non-conforming product (i.e. Company or customer origin).
• Gathers and summarizes data for monthly quality reports.
• Performs other duties as necessary including providing product launch support to Quality Engineers.
• Properly handles and disposes of any hazardous waste material in respective area.
• Monitors performance trends, identifies specific failure modes and provides reports on trends.
• Provides competitive analysis for warranty sharing agreements.
• Identifies cause of failures and determines appropriateness of warranty part replacement.
• Alerts task team of failure and initiates immediate shipment of replacement part.
• Works closely with customer to assure customer satisfaction.
• Coordinates return of failed part from customer, and forwards part to Advanced Engineering for failure analysis.
• Maintains tracking system of warranty replacement parts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed