Warranty Analyst

Magna International • Holland, MI

6d

About The Position

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

Requirements

• Uses and understands SPC applications.
• Properly handles and disposes of any hazardous waste material in respective area.

Nice To Haves

• Assists in and/or leads customer driven root cause analysis processes (i.e. DCAR & 8D).
• Visually inspects customer part returns and determines disposition on any non-conforming product (i.e. Company or customer origin).
• Gathers and summarizes data for monthly quality reports.
• Performs other duties as necessary including providing product launch support to Quality Engineers.
• Monitors performance trends, identifies specific failure modes and provides reports on trends.
• Provides competitive analysis for warranty sharing agreements.
• Identifies cause of failures and determines appropriateness of warranty part replacement.
• Alerts task team of failure and initiates immediate shipment of replacement part.
• Works closely with customer to assure customer satisfaction.
• Coordinates return of failed part from customer, and forwards part to Advanced Engineering for failure analysis.
• Maintains tracking system of warranty replacement parts.

Responsibilities

• Performs product testing using a variety of methods.
• Audits products to ensure system compliance with customer requirements/specifications.
• Uses and understands SPC applications.
• Issues and maintains activities relating to corrective and/or preventative action.
• Provides input on causes or reasons for quality problems and recommends process changes if necessary.
• Assists in and/or leads customer driven root cause analysis processes (i.e. DCAR & 8D).
• Visually inspects customer part returns and determines disposition on any non-conforming product (i.e. Company or customer origin).
• Gathers and summarizes data for monthly quality reports.
• Performs other duties as necessary including providing product launch support to Quality Engineers.
• Properly handles and disposes of any hazardous waste material in respective area.
• Monitors performance trends, identifies specific failure modes and provides reports on trends.
• Provides competitive analysis for warranty sharing agreements.
• Identifies cause of failures and determines appropriateness of warranty part replacement.
• Alerts task team of failure and initiates immediate shipment of replacement part.
• Works closely with customer to assure customer satisfaction.
• Coordinates return of failed part from customer, and forwards part to Advanced Engineering for failure analysis.
• Maintains tracking system of warranty replacement parts.

Benefits

• Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies.
• We invest in our employees, providing them with the support and resources they need to succeed.
• As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.
• Because we believe that your career path should be as unique as you are.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed