Warranty Administrator

Bottom Line Equipment•Baton Rouge, LA

About The Position

At Bottom Line Equipment we are continually focusing on exceeding the rental, sales and service needs of our customers. Our mission is to rent Heavy Equipment and Specialty Attachments to build better communities by raising the standards of quality and safety for all. Our growth is the result of outstanding partnerships with our employees, customers and vendors. Our purpose since Bottom Line’s inception has been fueled by a Make It Happen attitude and partnering with our customers to satisfy their specific needs. We are continually focusing on exceeding the rental, sales and service needs of our customers — which include industrial, heavy civil-infrastructure, energy, commercial and demolition contractors. Bottom Line Equipment has a dynamic, cultivating work environment that provides career growth and training opportunities, while fostering a challenging and learning environment. We are seeking top candidates who are interested in advancing their career. We hold true to our core values to: Make it Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best, and Own It. Shift: Mon-Fri, on call as needed

Requirements

3-5 years of experience in service admin/operations related field required
Proficient in Wynne System

Nice To Haves

Bachelor’s degree preferred but not required

Responsibilities

File warranty claims
Correspond with national account vendors and BLE Service Centers on warranties.
Ensure compliance with warranty repair policies and procedures.
Tracks the records, inspections, warranties, and service agreements for the organization's equipment.
Tracks quality throughout the product lifetime.
Manage oil sample analysis reports.
Maintain telematics.
Must be committed to always providing and promoting a safe work environment.
Display a professional and courteous attitude to co-workers, supervisors, and the public at all times.
Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
Resolves problems by coordinating preparation of reports, analyzing data, and identifying solutions in regard to equipment product health.
Provides information by answering questions and requests from team members and management.
Contributes to team effort by accomplishing related results as needed.
Perform other duties as requested.
Embraces BLE core values: Make It Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best and Own It.