Warranty Administrator

Gabrielli Truck Sales • Hicksville, NY

7d

About The Position

SUMMARY Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly. ESSENTIAL DUTIES include the following. Other duties may be assigned. Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Approves credits when recieved from factory. Resubmits all rejected claims promptly or receives authorization to write them off. Follows up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed. Arranges for parts to be shipped to the factory or distributor, or to be scrapped. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with the cashier and telephone operator duties as needed. Assists with any clerical needs as directed by the fixed operations manager or the controller. Maintains a professional appearance and a neat work area. Performs other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School Diploma
• Technical knowledge of trucks
• Computer skills
• English
• Basis math
• Ability to box and ship warranty parts

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Approves credits when recieved from factory.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
• Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with the cashier and telephone operator duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.

Benefits

• Medical and Dental plan
• Paid Holidays
• Paid vacation and sick/personal time
• 401k with an employer match
• EMPLOYER Paid Life insurance benefit
• Gym Reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees