Warranty Administrator - Kunes RV

Kunes RVSuamico, WI
Onsite

About The Position

Shift Your Career into High Gear with Kunes RV! Are you ready to make a meaningful impact at a growing, award-winning dealership group? Join Kunes RV, a community of dealerships across Wisconsin, Illinois, and Iowa, where we prioritize exceptional service and team collaboration. Whether you’re interacting with customers or working behind the scenes, your role will contribute to our mission of delivering unforgettable experiences and top-tier service.

Requirements

  • High school diploma or general education degree (GED) required.
  • Ability to read, comprehend, and write simple instructions, reports, and correspondence.
  • Effective communication in one-on-one and small group settings.
  • Proficiency in basic arithmetic, including adding, subtracting, multiplying, dividing, and understanding rate, ratio, percentage, and geometry concepts.
  • Apply common sense to carry out detailed instructions and solve problems with minimal variability.
  • Ability to manage multiple tasks and standardized situations effectively.

Nice To Haves

  • Related experience or training is beneficial.

Responsibilities

  • Prepare, record, and submit warranty claims to the factory or distributor, ensuring all required documentation and criteria are met.
  • Reconcile warranty receivables and maintain service records to support efficient operations.
  • Handle timely processing of warranty claims for each franchise or distributor, ensuring accurate documentation and compliance with factory or distributor criteria.
  • Complete and verify all necessary warranty paperwork, ensuring proper documentation and adherence to dealership policies.
  • Reconcile warranty receivables with payments and post credits on computer systems.
  • Follow up on outstanding claims to ensure timely payment.
  • Tag and track warranty parts, manage their shipping to factories or distributors, and arrange for disposal or scrapping of non-repairable parts.
  • File and maintain all service records as required by the warrantor, ensuring detailed and organized record-keeping.
  • Provide support with body shop warranty claims and other clerical tasks as needed.
  • Assist with cashier and telephone duties, and perform other clerical duties as directed by the fixed operations manager or the controller.
  • Maintain a professional appearance and a neat work area to ensure a welcoming environment for clients and staff.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) Plan
  • Paid Time Off (PTO)
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