Nissan Automotive Warranty Administrator

Automotive Warranty Network,
$45,000 - $65,000Remote

About The Position

This is a full-time remote position for an experienced Automotive Warranty Administrator to join a growing team. The role focuses solely on warranty administration, working with nearly every manufacturer in the country. The position requires previous Automotive Dealer Warranty Administrator experience managing warranty claims, excellent customer service, accurate claims processing, and maintaining professionalism and integrity. It is not an entry-level position and requires a non-compete agreement. All equipment and training on new DMS systems will be provided.

Requirements

  • Previous experience as a Warranty Administrator in a franchised Automotive Dealer
  • Minimum 3 years of experience required
  • Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of warranty accounting processes
  • Proficient at reading technician stories and applying appropriate labor codes
  • Certified or trained in at least 1 manufacturer

Nice To Haves

  • The ability to motivate others to achieve their highest potential particularly those within the dealership

Responsibilities

  • Review claims for manufacturer's compliance with policy and procedures
  • Utilize our proprietary CARS application to assist in dealer compliance issue
  • Book claims
  • Code claims
  • Submit claims for payment
  • Accounting and clearing differences in payment
  • Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
  • Maintain appropriate certifications and knowledge of updated P&P
  • Help dealerships stay compliant with manufacturer’s policy

Benefits

  • Free Health Insurance for employee
  • Free dental and vision care for employee
  • 6% 401K match available
  • Guaranteed Salary for first 90 days during probationary period
  • Commission only after 90 days
  • $100 per month Internet Stipend after 90 days
  • Working from home and avoid the drive
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