Ford Warranty Administrator

FordIndianapolis, IN
Onsite

About The Position

Join the team at Tom Wood Ford, Indy as a Warranty Administrator, where you will play a key role in managing and processing warranty claims to ensure timely and accurate reimbursement. This position is based in Indianapolis, IN and offers an opportunity to contribute to the efficient operation of our dealership’s service department.

Requirements

  • Previous experience in warranty administration or automotive service support preferred.
  • Strong attention to detail and organizational skills.
  • Effective communication skills, both written and verbal.
  • Proficiency with computer systems and software related to warranty processing.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Knowledge of automotive service industry practices is a plus.

Responsibilities

  • Review, process, and submit warranty claims accurately and promptly.
  • Communicate with manufacturers regarding claim status and discrepancies.
  • Maintain organized records of all warranty documentation and correspondence.
  • Collaborate with service and parts departments to verify warranty coverage and resolve issues.
  • Assist in auditing warranty claims to ensure compliance with manufacturer guidelines.
  • Provide support for reporting and analysis related to warranty activities.

Benefits

  • Competitive compensation package (details to be discussed during interview).
  • Opportunities for career growth and professional development.
  • Supportive work environment within a well-established company.
  • Employee discounts and other perks associated with Tom Wood Ford.
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