Warehouse Training Specialist

Crescent Electric Supply Company • Altoona, IA

1d • Onsite

About The Position

Crescent Electric Supply Company is seeking a Warehouse Training Specialist to provide training support for new distribution center employees, particularly during the standing up of new distribution centers. This role involves providing comprehensive warehouse and on-the-job training to all distribution center or warehouse employees, from clerks to receivers and drivers. The specialist will monitor and track training progress to ensure employees meet onboarding milestones and will travel to various distribution centers and potentially surrounding branches to deliver training. Key aspects of the role include identifying high-potential new employees, mentoring them, and partnering with subject matter experts to maintain accurate and up-to-date training content and the Crescent Electric Training Guide (CETG). The company emphasizes a culture of quality, teamwork, and customer focus, aiming to power communities and become an industry leader. Crescent Electric is a family-owned nationwide leader in electrical supply distribution with over 140 branch locations and a growing network of distribution centers across 28 states. They are committed to professional development, personal growth, and work-life balance, fostering an inclusive environment and encouraging veterans and military spouses to apply. Candidates will undergo pre-employment assessments, background checks, and drug screening.

Requirements

• Apply excellent attention to detail, time management, and organizational skills.
• Demonstrated ability to effectively present training to all levels of the organization.
• Demonstrated ability to influence and achieve results without direct leadership responsibility.
• Excellent written and verbal communication skills.
• Ability to successfully communicate information to people with varying levels of technical understanding.
• Ability and willingness to provide current, direct, and constructive feedback, and take action to resolve issues, as needed.
• Ability and drive to provide the customer with a smooth and positive experience during training programs and interpersonal interactions.
• Ability to exercise patience for fielding questions and helping users of all skill levels to understand the material.
• Proficient in computer programs such as Zoom, and Microsoft Office Programs Word, Excel, PowerPoint, and Outlook.
• Ability and means to travel up to 75% of the time, with overnight stays.
• Associate's Degree in Operations, Training, or field related to the job duties; or 2 years of relevant experience in lieu of Associate's Degree.
• 1+ year of experience working in a warehouse/distribution center environment.
• 6+ months of experience working in a training and/or lead capacity.
• Demonstrated knowledge of workplace safety practices.

Responsibilities

• Serve as training support for new distribution center employees as part of the standing up of a new distribution center.
• Provide warehouse and on-the-job training for all employees of a distribution center or warehouse, ranging from clerk to receiver to driver.
• Monitor and track training to ensure employees meet onboarding milestones.
• Travel to all distribution centers and possibly surrounding branches to provide training.
• Identify high-potential new employees during training.
• Provide mentorship to employees to ensure they receive all necessary and desired training.
• Partner with subject matter experts to ensure training and Crescent Electric Training Guide (CETG) content is accurate and up to date.
• Support company goals and objectives.
• Adhere to all safety policies.
• Maintain housekeeping, as needed.

Benefits

• Eligibility for health, and dental, vision coverage, subject to plan terms.
• 401(k) plan, subject to plan terms.
• Flexible spending accounts, subject to plan terms.
• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
• Excused Absence time off and Paid Time Off (PTO).
• Company-paid holidays.
• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees