Warehouse Trainer - Upper Marlboro Distribution Center

Nordstrom•Upper Marlboro, MD

2d•Onsite

About The Position

Nordstrom is seeking a motivated, customer-focused Warehouse Trainer to support our Supply Chain Operations training programs. This role plays a critical part in ensuring team members and contingent workers are set up for success through high-quality training, clear process documentation, and consistent onboarding experiences. As a Warehouse Trainer, you will serve as a subject matter expert, partnering closely with operations and training leadership to deliver engaging, effective training that drives safety, accuracy, and productivity across the facility.

Requirements

1+ year of distribution, fulfillment center, or training experience
Strong communication skills with the ability to teach and engage individuals and groups
Ability to coach, motivate, and provide feedback in a constructive and supportive manner
Strong organizational skills with the ability to manage multiple priorities
Proficiency in Microsoft Office (Excel, Outlook, Teams, Word)
Attention to detail and commitment to accuracy
Ability to work in a fast-paced, team-oriented environment
Comfort navigating change and ambiguity
Ability to analyze information and track training progress

Nice To Haves

Experience across multiple operational departments
A passion for developing others and driving team success
A safety-first mindset and commitment to operational excellence

Responsibilities

Deliver structured, hands-on training using established training methods (e.g., Tell, Show, Do, Apply)
Serve as a subject matter expert in assigned department operations and processes
Support onboarding, new hire ramp, and ongoing skills development for team members
Conduct observations to identify knowledge gaps and provide real-time coaching and feedback
Partner with operations leadership to align on trainee progress, performance, and development plans
Facilitate training sessions, classes, and tours for new and existing team members
Track and document training completion, progress, and performance metrics
Reinforce safety, accuracy, and productivity standards in all training interactions
Support process improvements, new initiatives, and training updates across the building
Build strong relationships with new hires and serve as a key point of support during onboarding