Warehouse Team Member I

Interstate Batteries • Wauwatosa, WI

23h • Onsite

About The Position

Provides fast, friendly service by answering all incoming calls in a professional manner and actively engaging with customers to assess and fulfil their needs. Maintains sales area, ensuring that it is clean, fully stocked and well-organized. Prepares invoices and accepts payments using computer. May make deliveries using company vehicle and test/install car batteries for walk-in customers.

Requirements

• High school graduate (or equivalent)
• Able to read, write and compute basic math
• Multi-line phone experience required.
• Previous customer service experience is required.
• Working knowledge of computers and applicable systems is required
• Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
• Demonstrates good organizational skills and can prioritize tasks
• Works with a high degree of accuracy and attention to detail
• Approaches tasks with a sense of urgency
• Must work effectively in a team environment
• Be able to occasionally lift and/or move up to 75 lbs.

Responsibilities

• Proactively engage customers in a professional manner.
• Drive increased sales by asking open-ended questions to determine customers' needs, answering questions, discussing available options (good, better, best) and suggesting related items (upselling).
• Answer all incoming calls promptly and in a professional manner.
• Accurately prepare invoices and accept payments using computer.
• Ensures sales floor is clean, stocked and well-organized.
• May use company vehicle to make local deliveries.
• May test/install car batteries for walk-in customers.
• Other duties as assigned.

Benefits

• Comprehensive healthcare benefits
• Company supported wellness program
• Onsite fitness center
• Wide range of professional development opportunities, training, resources and tools
• Competitive pay and bonus structure
• Saving and investment options that help you reach your financial goals and plan for your future

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees