Warehouse Team Member I

Interstate Batteries • Wauwatosa, WI

18h • Onsite

About The Position

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Provides fast, friendly service by answering all incoming calls in a professional manner and actively engaging with customers to assess and fulfil their needs. Maintains sales area, ensuring that it is clean, fully stocked and well-organized. Prepares invoices and accepts payments using computer. May make deliveries using company vehicle and test/install car batteries for walk-in customers.

Requirements

• High school graduate (or equivalent)
• Able to read, write and compute basic math
• Multi-line phone experience required.
• Previous customer service experience is required.
• Working knowledge of computers and applicable systems is required
• Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
• Demonstrates good organizational skills and can prioritize tasks
• Works with a high degree of accuracy and attention to detail
• Approaches tasks with a sense of urgency
• Must work effectively in a team environment
• Be able to occasionally lift and/or move up to 75 lbs.

Responsibilities

• Proactively engage customers in a professional manner.
• Drive increased sales by asking open-ended questions to determine customers' needs, answering questions, discussing available options (good, better, best) and suggesting related items (upselling).
• Answer all incoming calls promptly and in a professional manner.
• Accurately prepare invoices and accept payments using computer.
• Ensures sales floor is clean, stocked and well-organized.
• May use company vehicle to make local deliveries.
• May test/install car batteries for walk-in customers.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees