Warehouse Systems & Operations Specialist

Prime Controls•Lewisville, TX

About The Position

The Warehouse Systems & Operations Specialist extends consistent systems, processes, and Acumatica proficiency across Prime Controls warehouse locations, including HQ, Red River, and future sites. The role combines advanced Acumatica expertise with hands-on warehouse operations experience to train users, address data and process gaps, support inventory accuracy, troubleshoot underperforming warehouses, and establish new warehouse locations. The specialist trains and supports warehouse staff, improves data integrity and consistent system use, supports inventory counts and reporting, and investigates discrepancies. The role may travel to struggling warehouse sites to diagnose issues and implement corrective actions, provide interim hands-on support during turnarounds, and lead or assist with new-site layout, systems configuration, initial processes, SOPs, training, and inventory setup before transitioning the site to local leadership.

Requirements

Advanced proficiency in Acumatica (WMS/ERP).
Significant hands-on warehouse operations experience, including receiving, put-away, inventory control, and shipping.
Demonstrated ability to train others and document processes.
Comfort working independently across multiple sites with occasional travel.
Strong troubleshooting and root-cause problem-solving ability, with a focus on fixing problems rather than only identifying them.
Customer leadership and relationship management.
Business and financial acumen.
Project and operational leadership.
Commercial judgment and negotiation.
People leadership and talent development.
Strategic thinking and account growth.
Problem solving, decision making, and risk management.
Clear written and verbal communication.
Commitment to safety, quality, integrity, and accountability.

Responsibilities

Train and onboard warehouse users at HQ, Red River, and other sites on Acumatica processes, including receiving, put-away, transfers, and inventory transactions.
Identify and correct Acumatica data integrity issues across warehouses, including incorrect locations, mismatched cost codes, and orphaned transactions.
Work with site leads to standardize day-to-day Acumatica use and ensure consistent, reliable transactions across warehouses.
Support and help lead physical inventory counts and cycle counts across sites.
Build and maintain Acumatica inventory reports for leadership, including accuracy rates, discrepancies, and aging stock.
Investigate and help resolve inventory discrepancies with site supervisors.
Travel to underperforming warehouse locations to diagnose root causes involving processes, layout, systems, or people, and implement corrective actions.
Introduce Prime Controls’ standard SOPs, work instructions, and floor practices at outside sites.
Provide interim hands-on leadership or support at a site during a turnaround period as needed.
Lead or support physical and systems setup of new warehouse locations, including layout planning, rack and location numbering, Acumatica configuration, and initial process rollout.
Establish initial SOPs, training, and an inventory baseline for new sites, then transition them to local leadership with documentation in place.