Warehouse Supervisor (1st Shift)

Cardinal Health•Elgin, IL

About The Position

The Supervisor, Warehouse Operations supervises a team of outbound associates and ensures pick, pack, and ship operations are safe, efficient, and high quality. The role monitors efficiency and quality metrics, assigns work, coaches employees, and addresses operational issues. It contributes to customer service by ensuring timely, high-quality shipments, developing the warehouse talent pool, and supporting operational excellence. The supervisor coordinates daily staffing and work activities, monitors performance against productivity and quality standards, supports continuous improvement, and helps maintain equipment and a safe, compliant work environment. The role spends most of the workday on the warehouse floor while balancing administrative responsibilities and collaborating with teams across the organization. The scheduled hours are Monday through Friday, 5:00 a.m. to 1:30 p.m., or until work is complete. Saturday and Sunday work may be needed during busy season with advance notice. Overtime may also be required with very little or no advance notice.

Requirements

High school diploma or GED preferred.
3–5 years of related experience preferred.
Strong written and verbal communication skills.
Strong knowledge of Microsoft Office Excel, including PivotTables and spreadsheets.
Must be able to work overtime with very little to no advance notice.

Nice To Haves

Bachelor’s degree highly preferred.
PIT experience preferred.
Prior experience with continuous improvement projects and initiatives.
Previous experience leading a team preferred.
Experience working within ERP systems such as SAP or Manhattan preferred.

Responsibilities

Direct and manage a team of 20 or more warehouse associates to support timely product distribution and receipt and achieve productivity and quality standards.
Monitor site productivity and hold associates accountable to daily, weekly, and monthly metrics; provide feedback and initiate corrective action when needed.
Follow budgetary guidelines and meet distribution center objectives while maintaining quality and inventory standards.
Lead continuous improvement projects and initiatives, such as Gemba walks, Kaizen workshops, and takt boards.
Schedule the workforce daily to ensure appropriate staffing for selecting, replenishing, restocking, locating, and shipping merchandise productively and cost-effectively.
Coordinate equipment maintenance, including preventive maintenance and repairs.
Train, coach, counsel, and evaluate employees, and support employee development.
Collaborate with cross-functional teams at all organizational levels, particularly Human Resources.
Interview candidates and make hiring decisions for lead and associate roles.
Support the disciplinary process, including counseling and oral and written warnings, and maintain a productive work climate.
Prepare ad hoc reports using Excel or other necessary programs.
Maintain accurate timekeeping, attendance, and paid-time-off records and ensure schedules are maintained.
Enforce safe work practices and Cardinal Health requirements concerning OSHA, DEA, FDA, and state and local authorities.
Assist with EHS audits, conduct Job Safety Observations, record and manage safety incidents, monitor employee safety practices, and provide feedback.
Assist with QRA audits and non-conformance issues, conduct housekeeping observations, and ensure employees complete required QRA training and documentation.
Coordinate and supervise daily activities of business support, technical, or production staff in the assigned area.
Set team priorities, coordinate work activities with other supervisors, and resolve routine operational problems using defined processes.
Support employee development plans and succession planning for the work area.
Align individual goals with work-area and functional goals, work within financial objectives, and build customer relationships by assessing business needs.
Work with the team to develop appropriate solutions and maintain a focus on operational excellence.