Warehouse Supervisor

AIT Worldwide Logistics, Inc.•Hebron, KY

About The Position

The Warehouse Supervisor oversees company strategy and daily operations for domestic, international, value-added services (VAS), and cartage freight warehousing. The role works with warehouse, international, domestic, and cartage operations staff, as well as internal AIT functions, to provide high-quality warehouse service to internal and external customers. The supervisor supports operational staff, coordinates with local warehouse suppliers and equipment providers, benchmarks operations against industry standards, identifies cost and service improvements, and partners with Terminal or Station Managers to implement solutions. The role also helps manage staffing, warehouse expenses and metrics, and workplace safety.

Requirements

High school diploma and/or GED.
Familiarity with warehouse pick-pack-and-ship, domestic, international, and cartage freight forwarding warehousing services.
Proficiency in Microsoft Word, Excel, and Outlook.
Proficiency in WMS – 3PL Central.
Clear written and verbal communication skills.
Ability to organize and write procedures in a logical, methodical manner.
Good time-management skills and excellent attention to detail.
Ability to maintain confidential information.
Satisfactory attendance and adherence to company policies, programs, and work rules.
Ability to perform work in a timely manner.
Self-directed, highly motivated, and results-driven approach.
Strong organizational skills and attention to detail.
Ability to take direction and consistently follow through on multistep project steps and procedures.
Proven ability to manage multiple priorities in a fast-paced work environment.
Team player who treats teammates respectfully.
Strong work ethic and appreciation for ownership, independence, accountability, and autonomy.
Growth mindset, passion for the work, willingness to improve, and openness to change.
Customer-service focus and ability to build relationships with internal and external customers.

Responsibilities

Support warehouse operations staff in day-to-day activities involving domestic, international, pick-pack-and-ship, and cartage freight warehouse operations and department personnel.
Meet with local warehouse suppliers and tools or equipment providers through email, phone calls, meetings, and site visits; use negotiation and communication skills to achieve desired results.
Develop an AIT operational baseline and benchmark domestic, international, and pick-pack-and-ship warehousing against industry standards to identify cost and service improvement opportunities.
Connect with industry peers through seminars, industry events, educational settings, and corporate contacts.
Supervise daily domestic service and operations activities related to cartage, freight movement, and dispatch pickup and delivery quotes.
Provide an effective warehousing system that delivers a high level of service to internal and external customers.
Identify opportunities in affected areas and partner with the Terminal or Station Manager to implement solutions using project management protocols and constraint elimination.
Review and recommend changes to permanent and temporary staffing as needed to meet company goals.
Work with internal AIT groups to develop, implement, and monitor warehousing logistics metrics and achieve warehouse expense goals.
Ensure a safe working environment through consistent use of safety programs and procedures.
Perform other duties and responsibilities as deemed necessary by the business.

Benefits

Medical insurance
Prescription coverage
Health Savings Account
Flexible Spending Accounts
Dental insurance
Vision insurance
Life insurance
AD&D coverage
Disability coverage
Supplemental Health
Employee Support
Paid Parental Leave
Pet Insurance
401(k)
Tuition Reimbursement
10 to 20 days of vacation depending on tenure
2 personal days
1 floating holiday
5 sick days
5 volunteer hours
6 company holidays annually, plus Veterans Day for Veterans
Potential bonus based on business and/or individual performance metrics, depending on position