Warehouse Supervisor - 1st Shift

Creative Werks•Elk Grove Village, IL

About The Position

The Warehouse Supervisor oversees warehouse activities, including shipping and receiving materials or finished goods, maintaining inventory accuracy, completing and filing records, and maintaining equipment records. The role includes managing hourly warehouse employees by training them, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems. The supervisor maintains a daily focus on compliance with safety policies and procedures and directs work to meet safety, quality, and cost objectives. The position supervises forklift leads and operators, as well as warehouse clerks, and may assist with their daily work. It coordinates warehouse operations with other supervisors and serves internal customers. The work takes place in an office and warehouse environment with a temperature range of 55–80 degrees. The employee may be required to be on call for emergencies and to work weekends or shifts other than their own to meet business needs.

Requirements

Associate degree or five years of warehouse experience, including two or more years of experience in a leadership role.
Knowledge of conventional management and warehouse fundamentals, including working knowledge of a Warehouse Management System (WMS).
ERP software experience.
Inventory management experience, including cycle-counting management, preferred.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.
Knowledge of SAP is a plus.
SQF and food safety knowledge highly desired.
Sit-down and/or reach forklift experience.
Excellent interpersonal and communication abilities.
Strong organizational and time-management skills.
Ability to operate standard office equipment.
Ability to reach with hands and arms.
Ability to lift up to 25 pounds.
May need to be on call at times to respond to emergencies.
Ability to work weekends or shifts other than their own to meet business needs.

Nice To Haves

Inventory management experience, including cycle-counting management.
Knowledge of SAP.
SQF and food safety knowledge.

Responsibilities

Supervise forklift leads, operators, and warehouse clerks in warehouse activities.
Supervise and assist with filling and shipping orders, ensuring shipment and documentation accuracy, receiving materials, routing them to the appropriate area or personnel, and providing production support as needed.
Measure and report department effectiveness, and provide daily summaries and status reports.
Enforce company rules regarding safety, discipline, cooperation, and teamwork.
Coach, train, mentor, and develop team members to meet current and future business requirements.
Conduct annual forklift-operator training after completing a train-the-trainer certification class.
Facilitate handoffs between shifts and communicate key information to peers, team members, and management.
Understand internal and external client systems reporting requirements and ensure timely compliance of transactions.
Schedule direct reports in response to changing product mix and seasonal demand.
Ensure correct items are on hand and stored properly for daily production requirements.
Coordinate activities with other supervisors and serve internal customers.
Attend food safety training sessions, including GMP, SQF, HACCP, Allergen, Food Facility Security, and Preventing Foodborne Illness.
Participate in company GMP walks.
Regularly inspect the warehouse and facility for compliance.
Enforce company food safety rules and monitoring requirements.
Perform other duties as assigned by management.