Warehouse Supervisor

METROPOLITAN WAREHOUSE AND DELIVERY•Jacksonville, FL

About The Position

The Warehouse Supervisor leads warehouse labor duties and directs daily warehouse activities, including labor, scheduling, and supervision of day-to-day operations. The role oversees and trains warehouse associates according to company standards and quality guidelines for loading, unloading, packaging, and scan discipline. It also involves overseeing inventory, monitoring product safety, using warehouse space efficiently, assigning tasks, and assisting the Warehouse Manager with shipping and receiving and other warehouse duties as needed. The supervisor monitors associate safety, attendance, and performance; leads daily stand-up meetings; maintains product-handling and warehouse-cleanliness standards; and ensures inbound and outbound loads meet deadlines and are complete. The role coordinates workload with supervisors on other shifts, minimizes associate overtime, and assumes the Warehouse Manager’s responsibilities during that manager’s absence.

Requirements

High school diploma or equivalent.
Minimum of 2–3 years of supervisory or warehouse lead experience desired.
Minimum of 2–3 years of previous inventory control experience desired.
Ability to understand inventory processes.
Attention to detail.
Proven leadership and organizational skills.
Good verbal and written communication skills.
Ability to motivate others and work with a variety of people.
Ability to lead large groups in a high-pressure, fast-paced environment.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Warehouse Management System (WMS) experience.
Ability to lift and carry up to 75 pounds regularly and occasionally lift and carry up to 100 pounds with assistance.
Ability to stand and walk for extended periods throughout the workday.
Ability to push and pull wheeled carts or pallet jacks loaded with merchandise.
Ability to bend, stoop, and reach overhead frequently.
Physical stamina and endurance to perform repetitive tasks in a fast-paced environment.
Manual dexterity to handle and manipulate small parts or delicate items precisely.
Flexibility to work extended hours or weekends when necessary for urgent operational needs.

Nice To Haves

Experience working with furniture is preferred.

Responsibilities

Direct daily warehouse activities, including labor, scheduling, and day-to-day operations.
Oversee inventory levels, monitor the safety of goods, and ensure efficient use of warehouse space.
Supervise and train associates on company standards and quality guidelines for loading, unloading, packaging, and scan discipline.
Monitor the safety of Warehouse Associates daily and provide safety-process training as needed.
Lead daily stand-up meetings with Senior and Team Leads to communicate goals and tasks to warehouse associates.
Build effective relationships with Warehouse Associates and provide strong leadership.
Notify the Warehouse Manager of associate issues and track attendance and performance.
Ensure all products are handled safely and professionally.
Assume the Warehouse Manager’s responsibilities when the manager is absent.
Meet inbound and outbound load deadlines and ensure loads are complete, with no partial orders shipped.
Coordinate with other Shift Warehouse Supervisors to prepare workload for the next shift.
Minimize Warehouse Associate overtime.
Walk the warehouse frequently to ensure items are in the correct locations and scanned.
Keep the warehouse clean and free of trash or debris.
Ensure unload and load reports are properly completed and turned in.
Assist with other warehouse duties as needed.