Warehouse Supervisor

Holman Logistics•Commerce, GA

7d•Onsite

About The Position

The Warehouse Supervisor is responsible for overseeing daily shift operations in the warehouse, including selection, shipping, receiving, and trailer loading. This role involves supervising warehouse Team Members and Traffic Clerks, resolving operational issues, and ensuring timely and accurate handling of priority loads. The supervisor will also maintain performance records, analyze operations for risks, and promote a safe and efficient work environment. Key responsibilities include assigning work, monitoring productivity, ensuring on-time deliveries, enforcing safety rules, conducting shift meetings, and auditing outbound loads. The role also involves maintaining team member morale, coaching and developing staff, resolving team member relations issues, investigating operational errors and inventory discrepancies, and ensuring the accuracy of time records. The supervisor will report operating issues and recommendations to senior management and prepare relevant reports. Driving vehicles or operating machinery may also be required. Reliable attendance and adherence to safety and security standards are essential.

Requirements

High School Graduate or General Education Degree (GED).
Three (3) years previous work experience in a warehouse.
Intermediate computer skills; MS Office (Excel, Access and Word).
Forklift certification.
Ability to work required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.
Ability to effectively communicate in writing and verbally in a courteous and professional manner with others.
Ability to understand and follow verbal and written instruction.
Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Ability to establish and maintain effective working relationships with customers, co-workers and management.
Ability to actively attend to, convey, and understand the comments and questions of others.
Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information to top management, customers, and Team Members.
Ability to perform work accurately and thoroughly.
Ability to pay attention to the minute details of a project or task and prioritize tasks.
Ability to handle multiple tasks/projects simultaneously.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to accept responsibility and account for his/her actions.
Ability to be dependable and trustworthy.
Ability to be held accountable or answerable for one’s conduct.
Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Ability to grasp and understand business concepts and issues.
Ability to make critical decisions while following company procedures.
Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
Ability to identify and correct conditions that affect employee safety.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Directly oversees daily shift operations including selection, shipping, receiving, and trailer loading.
Reviews orders and notices to determine work sequences and ensure priority loads are handled timely.
Supervises daily activity of warehouse Team Members and Traffic Clerks.
Resolves issues that arise during picking, loading, or inbound processes.
Directs the Traffic Clerk regarding work assignment for operators and the schedule.
Maintains performance records of assigned associates.
Inspects and analyzes operations for risk and communicates findings immediately.
Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety, and overall efficiency.
Plans assignments, coordinates, and monitors warehouse operations to ensure on-time deliveries, reducing irregularities and damage.
Promotes safety in work processes and Team Member performance by supporting safety programs, educating Team Members, and ensuring a safe work environment.
Enforces safety rules and regulations, ensuring all incidents are reported and documented.
Communicates policies, safety regulations, and SOPs to operators and Traffic Clerks, monitoring compliance and taking corrective action as necessary.
Conducts shift change meetings, completing roll call sheets and noting absences.
Completes Attendance Slips as necessary.
Conducts shift turnover review with oncoming Supervisor, completing the Shift Change Sheet.
Reviews the previous shift's change sheet and communicates pertinent information at the shift change meeting.
Audits loads picked and staged on the dock, providing feedback.
Seals all outbound loads, ensuring correct configuration, trailer, and seal information.
Ensures the facility is maintained clean and orderly, auditing the Aisle for proper documentation and housekeeping completion.
Ensures product damage is kept to a minimum.
Works to maintain a high level of Team Member morale and recognition.
Trains, coaches, and provides feedback to warehouse Team Members.
Coaches and counsels Team Members regarding job performance, methods, and safety.
Resolves Team Member relations issues that arise during the shift.
Investigates operational errors/discrepancies to determine the cause and counsels/coaches operators.
Investigates inventory issues, including holds or missing products, and confers with the Inventory Team.
Reviews Inventory Team QI issues with the Forklift Operator and verifies resolution.
Reviews and ensures accuracy of time records in UltiPro and approves time records.
Informs Warehouse Senior Management of operating issues and problems, making recommendations for corrective action.
Prepares, compiles, and submits reports on work activities, operations, and work-related accidents.
Drives vehicles or operates machines or equipment to complete work assignments or assist workers.
Maintains reliable attendance at scheduled shifts.
Performs all duties in conformance with appropriate safety and security standards.
Performs all other duties as assigned or needed.