Warehouse Supervisor (CLT)

RuggableCharlotte, NC
$60,000 - $70,000Onsite

About The Position

Ruggable is looking for a Warehouse Supervisor to join our team. This supervisor is responsible for overseeing daily warehouse operations to ensure safe, efficient, and accurate movement of materials and finished goods. This role provides leadership for warehouse associates, coordinates inbound and outbound activities, maintains inventory accuracy, and drives continuous improvement initiatives. The Warehouse Supervisor serves as a hands-on leader who promotes accountability, teamwork, and operational excellence while supporting Ruggable's commitment to quality and customer satisfaction.

Requirements

  • High School Diploma or GED required
  • 3+ years of warehouse, logistics, or distribution experience
  • 2+ years of supervisory or team leadership experience
  • Experience with Warehouse Management Systems (WMS) and inventory control processes
  • Bilingual (English/Spanish)
  • Strong leadership, communication, organizational skills and attention to detail
  • Ability to analyze data and make operational decisions
  • Proficiency in Google Suite or Microsoft Office/Excel
  • Ability to stand and walk for extended periods
  • Ability to lift and move up to 50 pounds
  • Ability to work in a warehouse environment with varying temperatures
  • Ability to safely operate warehouse equipment when required

Nice To Haves

  • Associate's or Bachelor's degree preferred
  • Experience in e-commerce, manufacturing, or fulfillment operations
  • Lean Manufacturing, Six Sigma, or Continuous Improvement experience
  • Forklift certification or experience operating material handling equipment

Responsibilities

  • Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and returns processing
  • Ensure timely and accurate processing of inbound and outbound shipments
  • Monitor workflow and staffing levels to meet operational demands
  • Coordinate dock scheduling and material movement throughout the facility
  • Maintain warehouse organization and cleanliness according to 6S standards
  • Ensure inventory accuracy through weekly and monthly cycle counts along with physical inventory audits
  • Investigate inventory discrepancies and implement corrective actions
  • Monitor inventory levels and communicate shortages or excess inventory concerns
  • Support material replenishment and Kanban processes
  • Maintain accurate transactions within the Warehouse Management System (WMS)
  • Lead, coach, and develop warehouse associates to achieve safety, quality, and productivity goals
  • Conduct daily shift meetings and communicate operational priorities
  • Provide training for new employees and ongoing development for existing team members
  • Perform performance evaluations, coaching, and disciplinary actions as needed
  • Foster a positive work environment focused on accountability and teamwork
  • Promote and enforce all company safety policies and OSHA regulations
  • Conduct weekly safety observations and corrective actions
  • Investigate incidents and near misses and recommend preventative measures
  • Ensure proper use of warehouse equipment, including forklifts and pallet jacks
  • Maintain compliance with company procedures and operational standards
  • Track and analyze warehouse performance metrics including: Inventory Accuracy, Order Accuracy, On-Time Shipment Performance, Productivity Rates, Safety Metrics
  • Identify opportunities to improve processes, reduce waste, and increase efficiency
  • Support implementation of Lean Manufacturing and Continuous Improvement initiatives
  • Collaborate with Procurement, Production, Transportation, Quality and Customer Service teams to resolve operational issues

Benefits

  • $60,000 - $70,000 per year base salary
  • An annual bonus percentage that varies based on level of role
  • Employer matching (up to 3% of base salary) for company sponsored 401K plan
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