Warehouse Supervisor

Agilysys • Roswell, GA

14h • Onsite

About The Position

The Warehouse Supervisor oversees daily warehouse operations, including receiving, inventory control, order fulfillment, shipping, returns processing, and team supervision. The role is responsible for inventory accuracy, timely and accurate shipments, operational efficiency, and compliance with company safety standards. As the primary day-to-day leader for warehouse associates and coordinators, the supervisor combines hands-on operational leadership with process improvement, employee development, and cross-functional partnership to support hospitality technology hardware operations.

This role supports accurate, safe, and efficient movement of hardware and inventory through the warehouse. It coordinates daily priorities, maintains inventory controls, develops warehouse employees, and partners with Procurement, Finance, Customer Support, and Implementation to support customer fulfillment, hardware deployments, and operational scalability.

This is a full-time, in-office role for local candidates only. The position is not eligible for visa sponsorship. The employee must be willing to complete required license applications, background checks, security checks, and other documentation, and provide identification documents required by applicable government agencies to maintain compliance and perform the role. The description indicates the general nature and level of work and may be modified by the company.

Requirements

• High school diploma or GED.
• Four to six years of experience in warehouse operations, inventory management, logistics, or distribution.
• At least two years of supervisory or team-lead experience.
• Experience working with ERP or warehouse management systems.
• Strong inventory-control and cycle-count experience.
• Proficiency with Microsoft Excel and reporting tools.
• Warehouse operations and order-fulfillment management skills.
• Inventory control, cycle counting, and reconciliation skills.
• Team supervision, coaching, and employee development skills.
• Workload planning and daily-priority coordination skills.
• ERP and warehouse management system proficiency.
• Microsoft Excel and operational reporting skills.
• Shipping, carrier, freight, and logistics coordination skills.
• Problem-solving and corrective-action management skills.
• Safety, documentation, and audit-readiness practices.
• Cross-functional communication and collaboration skills.
• Process improvement and workflow optimization skills.
• Strong organizational skills and attention to detail.
• Must be willing to complete required license applications, background checks, security checks, and other documentation, and provide copies of identification documents required by a State, Federal, or Tribal governmental agency.
• Local candidates only; the role is in-office and is not eligible for visa sponsorship.

Nice To Haves

• Associate’s or bachelor’s degree in Supply Chain, Business, Operations, or a related field.
• Experience supporting hardware or technology products.
• Experience using NetSuite.
• Forklift certification.
• International logistics experience.

Responsibilities

• Supervise daily warehouse activities, including receiving, put-away, picking, packing, shipping, returns, and inventory movement.
• Ensure customer orders are fulfilled accurately and shipped within established service-level commitments.
• Coordinate workloads, staffing assignments, and daily priorities across the warehouse team.
• Monitor workflow efficiency and identify opportunities to improve warehouse operations.
• Serve as the escalation point for warehouse issues, shipment exceptions, and fulfillment concerns.
• Oversee cycle-count programs and inventory reconciliation activities.
• Investigate inventory discrepancies and implement appropriate corrective actions.
• Ensure proper bin management, stock rotation, and inventory organization.
• Maintain accurate inventory records within ERP and warehouse management systems.
• Assist with quarterly and annual physical inventory counts.
• Coordinate domestic and international shipments and manage relationships with carriers, freight providers, and other logistics partners.
• Ensure shipping documentation, customs paperwork, tracking information, and related records are accurate.
• Support hardware deployment activities, tradeshow shipments, and customer-specific fulfillment requirements.
• Lead, coach, train, and develop warehouse employees; provide training on procedures, safety requirements, and inventory controls.
• Monitor employee productivity, quality, and adherence to established processes.
• Participate in hiring, onboarding, performance management, and employee development activities.
• Foster accountability, teamwork, safety, and continuous improvement.
• Ensure adherence to company policies, inventory controls, and operational procedures.
• Maintain OSHA and workplace safety standards; conduct regular safety inspections and corrective-action reviews.
• Support audit readiness through accurate documentation and effective inventory controls.
• Partner with Finance on inventory reconciliations and variance resolution.
• Collaborate with Procurement on inventory replenishment and vendor deliveries.
• Coordinate with Customer Support and Implementation teams regarding deployment schedules.
• Participate in process-improvement projects that support operational scalability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED