USCS is dedicated to advancing, innovating, and serving companies seeking "best in service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team. This role provides leadership by efficiently coordinating and executing workflow throughout the warehouse, while prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction in alignment with facility goals. The supervisor serves as a visible leader within the cold crew, fostering positive relationships with staff and upholding company culture. They advise and participate in employment-related decisions including but not limited to hiring, promoting, and/or terminations. The supervisor prioritizes, supervises, and directs various warehouse tasks, customer requests, and allocates the necessary labor to fulfill those tasks. They determine if overtime is necessary and seek additional approval from management as needed. The supervisor supervises, manages, and responds to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system. They participate in the corrective action process and address interpersonal issues for team members as they arise while seeking guidance from upper management and HR when necessary. The supervisor supervises and continuously improves labor efficiency through coaching, feedback, and training initiatives. They approve timecards, assist with scheduling, and managing time-off requests. The supervisor oversees and conducts performance reviews of team members, ensuring clear and constructive feedback. They oversee, direct, and ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility. The supervisor acts as a liaison between warehouse staff and other departments to ensure smooth and efficient workflow. They coordinate with shipping and receiving departments to manage truck docks, call trailers in and out, and direct the flow of pallets in and out of storage areas. The supervisor performs tasks within the Warehouse Management System (WMS), that track and maintain management decisions including assigning doors, directing tasks, managing inventory, and addressing exceptions. They manage and troubleshoot issues within the warehouse, collaborating with co-workers to resolve challenges efficiently. The supervisor acts as the escalation point for various matters, resolving issues as needed. Occasionally, they perform warehouse associate and lead duties as necessary based on business demands.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED