Warehouse Supervisor

Shop LC•Austin, TX

2d•Onsite

About The Position

Shop LC is hiring a Warehouse Supervisor to oversee daily outbound department operations and ensure customer orders are processed accurately, efficiently, and on time through picking, packing, staging, and shipping. The role leads outbound associates, maintains productivity standards, and supports a safe and positive work environment. The position reports directly to the Director of Warehouse Operations. This is a full-time position based at the Austin office, 100 Michael Angelo Way, Suite 300, Austin, Texas 78728. The salary is $27.00 USD per hour. The role requires the ability to speak, read, and write English. Shop LC is an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas, and is the US retailing unit and a subsidiary of Vaibhav Global Limited. The company describes its community meal-donation program, environmental initiatives, and core values of Teamwork, Honesty, Commitment, Passion, and Positive Attitude.

Requirements

Three or more years of warehouse, distribution, or fulfillment experience, including at least one year in a leadership or supervisory role.
Knowledge of outbound shipping operations, order fulfillment processes, and inventory control practices.
Strong leadership skills and ability to motivate, coach, and develop employees.
Experience managing productivity, quality, and performance metrics in a fast-paced environment.
Strong verbal and written communication skills and ability to communicate effectively across all levels of the organization.
Intermediate experience with Microsoft Office applications, including Outlook, Excel, and Word.
Experience using Warehouse Management Systems (WMS) and shipping software.
Strong analytical, problem-solving, and decision-making skills.
Ability to prioritize multiple tasks and adapt to changing business needs.
Demonstrated commitment to safety, quality, and operational excellence.
Personable, enthusiastic, ambitious, and team-oriented, with the ability to lead by example.
Ability to speak, read, and write English.
Ability to perform the listed physical activities, including moving objects up to 40 pounds, operating warehouse equipment and/or power tools, and working in varying warehouse temperatures and conditions.

Responsibilities

Deliver one-to-one meetings and prepare and deliver mid-year and year-end performance evaluations.
Supervise and direct outbound warehouse operations, including picking, packing, staging, and shipping.
Maintain department standards for productivity, accuracy, quality, and customer satisfaction.
Plan and distribute daily workloads to outbound associates to meet shipping deadlines.
Monitor order flow and shipping priorities to ensure on-time customer deliveries.
Identify operational bottlenecks and implement corrective actions to improve efficiency.
Train, coach, and develop team members on warehouse procedures, safety standards, and performance expectations.
Ensure accurate order fulfillment and compliance with company quality standards.
Monitor labor utilization and staffing needs to support business demands.
Partner with Inventory Control, Receiving, and other departments to resolve shipping discrepancies.
Enforce company safety policies and maintain a safe working environment.
Conduct routine audits to ensure compliance with shipping procedures and operational standards.
Perform administrative tasks, including reporting, attendance tracking, and productivity monitoring.
Assist with troubleshooting warehouse systems, equipment, and process-related issues.
Promote continuous improvement initiatives and identify opportunities to enhance outbound operations.
Work cooperatively in all aspects of warehouse operations.
Comply with company policies and procedures.
Perform other duties assigned by the manager.