Warehouse Specialist/Supervisor - SLC

SwiftX Inc.•Salt Lake City, UT

10h•$55,000 - $70,000•Onsite

About The Position

This role involves supervising the operations of Delivery Service Providers (DSPs) to ensure compliance with company standards. The position requires developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. The individual will oversee third-party warehouse activities, coordinate local deliveries and pickups, and conduct daily control meetings and performance reviews. Responsibilities also include recruiting and onboarding qualified DSPs, designing training programs to enhance service quality, and continuously optimizing collection models and processes. The role requires coordination with internal teams and external partners, as well as handling daily operations and emergency responses.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
Strong leadership, analytical, and decision-making skills
Able to perform under pressure in fast-paced environments

Nice To Haves

On-the-job training provided through a rotational approach

Responsibilities

Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee third-party warehouse activities for consistency and reliability.
Coordinate local warehouse deliveries and pick up
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.