Warehouse Supervisor I

Dollar General•San Antonio, TX

About The Position

The Warehouse Supervisor I oversees the timely receipt, stocking, order filling, or shipment of merchandise in a distribution center. The role may supervise employees operating rolling stock or automated equipment. The supervisor plans daily production and staffing, monitors warehouse management system activity, tracks quality and employee development, and supports safety and personnel processes. The position requires moving throughout the distribution center and may involve exposure to changing climatic conditions, dust, lighting, and noise, as well as occasional physical tasks to assist employees.

Requirements

  • Two or more years of supervisory experience.
  • Understanding of inventory accounting.
  • Knowledge of specific inbound or outbound functions within a distribution center.
  • Strong attention to detail.
  • Skills to assist employees with conflict resolution and one-to-one communication.
  • Good oral and written communication skills, including interviewing skills.
  • Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.
  • Ability to move physically throughout the distribution center to monitor merchandise flow.
  • Some heavy lifting, bending, stooping, squatting, and kneeling may be required to assist employees when necessary.

Nice To Haves

  • Automated distribution center experience.
  • Warehouse Management System (WMS) experience.

Responsibilities

  • Review WMS reports and notify WMS personnel about shutdowns or other WMS failures.
  • Use Standard Operating Procedures to resolve and correct problems, and communicate issues to the Inbound/Outbound Manager.
  • Review reports to determine daily department staffing levels and review the staffing plan with the Inbound/Outbound Manager.
  • Develop continuity in use of the Labor Transfer pay program.
  • Conduct weekly and monthly staffing reviews with the Inbound/Outbound Manager.
  • Partner with the Training Department to monitor new employee development tracking.
  • Plan daily production goals.
  • Use the Productivity Improvement Plan process to identify areas for improvement.
  • Review quality measurements and report status to the Inbound/Outbound Manager.
  • Maintain employee records daily.
  • Support safety programs to reduce or eliminate employee injuries.
  • Conduct annual employee reviews and merit increase evaluations.
  • Interview and select employment candidates in partnership with Human Resources.
  • Conduct counseling sessions and dismiss employees in applicable situations.

Benefits

  • Health insurance coverage options.
  • Supplemental benefit programs.
  • 401(k) Savings Plan.
  • Paid sick leave where required by law.
  • Vacation.
  • Paid maternity and parental leave.
  • Potential eligibility for short-term incentive opportunities based on individual and/or company performance.
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