Warehouse Supervisor I

Dollar General•Bessemer, AL

About The Position

The Warehouse Supervisor I supervises the timely receipt, stocking, order filling, or shipment of merchandise. The role may supervise employees who operate rolling stock or automated equipment. The supervisor reviews warehouse management system reports, coordinates responses to system shutdowns or failures, and uses standard operating procedures to resolve issues while communicating with the Inbound/Outbound Manager. The position also supports department staffing, production planning, employee development, quality, safety, and personnel processes.

Requirements

  • Two or more years of supervisory experience.
  • Understanding of inventory accounting.
  • Knowledge of specific inbound or outbound functions within a distribution center.
  • Strong attention to detail.
  • Skills necessary to assist employees with conflict resolution and one-to-one communication.
  • Good oral and written communication skills, including interviewing skills.
  • Computer skills, including warehouse management systems, Word, Excel, and payroll/personnel systems such as KRONOS.

Nice To Haves

  • Automated distribution center experience preferred.
  • Warehouse Management System (WMS) experience preferred.

Responsibilities

  • Review WMS reports and notify WMS personnel about shutdowns or other WMS failures.
  • Use Standard Operating Procedures to resolve and correct problems, and communicate issues to the Inbound/Outbound Manager.
  • Review reports to determine daily department staffing levels and review the staffing plan with the Inbound/Outbound Manager.
  • Develop continuity in the utilization of the Labor Transfer pay program.
  • Conduct weekly and monthly staffing reviews with the Inbound/Outbound Manager.
  • Partner with the Training Department to monitor new employee development tracking.
  • Plan daily production goals.
  • Use the Productivity Improvement Plan process to identify areas for improvement.
  • Review quality measurements and report status to the Inbound/Outbound Manager.
  • Maintain employee records daily.
  • Support safety programs to reduce or eliminate employee injuries.
  • Conduct annual employee reviews and merit increase evaluations.
  • Interview and select candidates in partnership with Human Resources.
  • Conduct counseling sessions and dismiss employees in applicable situations.
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