Warehouse Specialist - MOD

SwiftX•Lathrop, CA

3d•$20 - $24

About The Position

The Warehouse Specialist will assist daily operations including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs), ensuring compliance with company standards. This role involves developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. The specialist will conduct daily control meetings and performance reviews, recruit qualified DSPs, and provide onboarding and training to improve service quality. Additionally, the role supports fleet operations and task distribution, coordinates with internal teams and external partners, and handles daily operations and emergency responses. On-the-job training will be provided through a rotational approach with different supervisors overseeing various tasks.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Minimum 0-1 year in last-mile or 3PL warehousing and logistics related experiences
Strong leadership, analytical, and decision-making skills
Able to perform under pressure in fast-paced environments

Responsibilities

Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Support fleet operations, task distribution.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.