Warehouse Specialist - MOD
About The Position
We are seeking a motivated Warehouse Specialist to assist with daily operations, including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs). This role involves developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. The specialist will conduct daily control meetings, performance reviews, and recruit/onboard qualified DSPs. Additionally, they will design training programs to enhance service quality, support fleet operations, and coordinate with internal teams and external partners. The position also requires handling daily operations and emergency responses.
Requirements
- Bachelor’s degree or equivalent, bilingual Mandarin required.
- Minimum 0-1 year in last-mile or 3PL warehousing and logistics related experiences.
- Strong leadership, analytical, and decision-making skills.
- Able to perform under pressure in fast-paced environments.
Responsibilities
- Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
- Develop and enforce quality assurance protocols.
- Monitor performance and drive continuous improvement.
- Conduct daily control meetings and performance reviews.
- Recruit qualified DSPs and provide onboarding.
- Design training to improve service quality.
- Support fleet operations, task distribution.
- Coordinate with internal teams and external partners.
- Handle daily operations and emergency responses.
Benefits
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K 100% Matching up to 2%
- 50% Medical insurance
- 100% Dental and Vision Insurance
- On-the-job training provided through a rotational approach
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
