Warehouse Specialist - DFW

SwiftX•Dallas, TX

5d•$21 - $25•Onsite

About The Position

This role is responsible for assisting daily operations in a warehouse environment, including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs). The specialist will ensure compliance with company standards, monitor performance, and drive continuous improvement. Key duties include developing and enforcing quality assurance protocols, conducting daily control meetings and performance reviews, recruiting qualified DSPs, and providing onboarding and training to improve service quality. The position also involves supporting fleet operations, task distribution, coordinating with internal teams and external partners, and handling daily operations and emergency responses. Additional tasks may be assigned by supervisors or managers. The company is an equal opportunity employer and offers on-the-job training through a rotational approach with different supervisors overseeing various tasks.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
Strong leadership, analytical, and decision-making skills
Able to perform under pressure in fast-paced environments

Responsibilities

Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
Monitor performance and drive continuous improvement.
Develop and enforce quality assurance protocols.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Support fleet operations, task distribution.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Perform additional tasks as directed by supervisors or managers.