Warehouse Specialist - Guest Solutions

Living Spaces • Buford, GA

1d • $19 - $24 • Onsite

About The Position

The Warehouse Specialist is responsible for assisting the Supervisors with answering emails, researching overages/shortages, completing daily reports, adding data to daily reports, replacing or finding missing or damaged items, requesting parts, and validating accuracy of inventory / inventory discrepancies. This role involves walking doors to validate inventory against drivers' manifests, ensuring transfer picking accuracy, providing inbound support, and ensuring all items are free of defects or damage. The specialist will also answer and troubleshoot calls, assist stores and customer service with transfer-related questions, manage order/transfer locking and unlocking, and re-commit items on sales orders/transfers. Additionally, they will research inventory discrepancies, send picks for missing/damaged items, perform research on inventory issues, and coordinate with Inventory Control for resolutions. The role includes labeling, rewrapping items, and managing end caps, as well as communicating with stores regarding missing or damaged items and exceptions in the load-out process. The Warehouse Specialist will also conduct dock checking, picking, and other duties as required to manage the workload of the Outbound Department, operate radio frequency equipment, and ensure operations comply with OSHA standards and promote safety.

Requirements

• High School Diploma or GED equivalent
• 2-4 years general warehouse experience in a fast paced, warehouse environment
• Experience in Microsoft Office programs
• Able to operate radio frequency equipment
• Conducts operations in compliance with OSHA standards
• Conducts operations in a manner that promotes safety
• Maintains a clean free from debris warehouse floor
• Meet company standards for productivity

Responsibilities

• Walk doors to validate inventory to match drivers manifest
• Validate transfer picking accuracy
• Inbound support
• Service and Quality Support and ensure all items are free of defect or damage
• Answer and troubleshoot calls coming through the 1799 phone-line
• Assist stores, customer service, and DRT team with transfer related questions, locking and unlocking of orders/transfers, re-committing items on sales orders/transfers
• Research inventory discrepancies for dock and transfers
• Send the picks to the assigned pickers to replace the missing or damaged items
• Perform research on inventory issues and coordinate with Inventory Control to devise a resolution
• Unlock driver dock doors after driver has validated and signed off on accuracy of items at the door
• Push out all damages, extras, reschedules or overloads to end caps
• Label, rewrap of all items and push out to the end caps
• Send emails regarding missing items, damaged items or items not going out on driver’s route, or any issues / exception within the load out process
• Communicate with stores regarding items not in location (NIL)
• Conducts dock checking, picking, putting up end caps or covering CPU, or any other duties that may be required to manage the workload of the Outbound Department
• Able to operate radio frequency equipment
• Conducts operations in compliance with OSHA standards
• Conducts operations in a manner that promotes safety
• Maintains a clean free from debris warehouse floor
• Meet company standards for productivity

Benefits

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)
• Overtime pay is available for eligible, non-exempt Team Members.
• Reimbursement for expenses as required by applicable law and Company policy.
• Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED