Warehouse Specialist- PHX

SwiftX Inc. • Phoenix, AZ

9d • Onsite

About The Position

This role is responsible for assisting daily warehouse operations, including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs). The specialist will monitor performance, drive continuous improvement, and develop quality assurance protocols. Key duties include conducting control meetings, recruiting and onboarding DSPs, designing training programs, supporting fleet operations, and coordinating with internal and external partners. The role also involves handling daily operations and emergency responses, along with performing additional tasks as assigned.

Requirements

• Bachelor’s degree or equivalent
• Bilingual Mandarin required
• Minimum 0-11 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Monitor performance and drive continuous improvement.
• Develop and enforce quality assurance protocols.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Perform additional tasks as directed by supervisors or managers.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance
• 100% Dental and Vision Insurance
• On-the-job training provided through a rotational approach

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level