Warehouse Specialist/Supervisor - ORD

SwiftX Inc. • Schiller Park, IL

1d • $55,000 - $70,000 • Onsite

About The Position

We are seeking a motivated Warehouse Specialist/Supervisor to oversee operations, ensuring compliance with company standards and driving continuous improvement. This role involves supervising Delivery Service Providers (DSPs), managing third-party warehouse activities, and coordinating local deliveries. The ideal candidate will have strong leadership and analytical skills, with the ability to perform under pressure in a fast-paced environment. Bilingual Mandarin is required. On-the-job training will be provided through a rotational approach.

Requirements

• Bachelor’s degree or equivalent
• Bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

Nice To Haves

• On-the-job training provided through a rotational approach

Responsibilities

• Supervise operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Benefits

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance
• 100% Dental and Vision Insurance
• 10% bonus (Specialist)
• 20% bonus (Supervisor)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level