Warehouse Specialist/Supervisor - CLT

SwiftX Inc.•Charlotte, NC

4d•$20 - $70,000•Onsite

About The Position

This role involves supervising and assisting warehouse operations, ensuring compliance with company standards, and driving continuous improvement. The position requires leadership in quality assurance, performance monitoring, logistics coordination, and budget management. Responsibilities include recruiting and training staff, overseeing fleet operations, optimizing collection models, and coordinating with internal and external partners. The role also involves handling daily operations and emergency responses in a fast-paced environment.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
Strong leadership, analytical, and decision-making skills
Able to perform under pressure in fast-paced environments

Responsibilities

Supervise and assist operations of DSPs and warehouse staffs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Coordinate logistics between warehouse to warehouse.
Lead budget management and team KPIs.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs/Staffing Agencies and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Manage in-house and outsourced vehicle resources.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.