Warehouse Solutions Manager

Robert Dietrick Co., Inc. • Indianapolis, IN

3d • $100,000 - $120,000 • Hybrid

About The Position

Robert Dietrick Company (RDC) is seeking a strategic, customer-focused Warehouse Solutions Manager to lead and grow our Warehouse Solutions business unit. This is a high-impact leadership role for someone who can connect the needs of warehouse operations with practical, profitable material-handling solutions. You will lead a growing team, develop vendor and installation-partner relationships, support complex customer opportunities, and build scalable processes that take projects from concept through installation. The ideal candidate combines sales acumen, project-management discipline, technical product knowledge, and a decisive leadership style. You enjoy solving difficult customer problems, developing people, creating new market opportunities, and improving how work gets done.

Requirements

• Strong ability to communicate effectively with customers, manufacturers, vendors, subcontractors, sales teams, and internal operations partners.
• Experience balancing business development with product implementation, project execution, and customer service.
• Demonstrated leadership ability, including coaching, mentoring, performance management, and team development.
• Strong analytical, financial, negotiation, presentation, and problem-solving skills.
• Experience managing multiple vendors, customer opportunities, and projects at the same time.
• Ability to make timely, informed decisions even when all information is not available.
• Ability to read and interpret facility drawings, warehouse layouts, specifications, and related project documentation.
• Proficiency with CRM platforms and business tools, including Microsoft 365, Excel, Salesforce, ServiceMax, and Teams.
• Strong organization and time-management skills, including the ability to work effectively while traveling.
• Curiosity and a commitment to continuous learning in warehouse operations, industrial safety, and material-handling technologies.
• Ability to travel throughout RDC territories, including occasional overnight travel.
• Ability to work effectively from an RDC office or home office.

Nice To Haves

• Bachelor’s degree in Business, Engineering, Supply Chain, Industrial Distribution, or a related field; equivalent experience will be considered.
• Five or more years of experience in industrial sales, material handling, warehouse systems, capital equipment, or project management.
• Previous people-leadership or team-management experience.
• Experience building or significantly growing a product line, territory, business unit, or new market.
• Experience with warehouse racking, mezzanines, dock equipment, conveyors, safety systems, or industrial facility improvements.
• Experience managing capital-equipment projects from opportunity development through implementation.

Responsibilities

• Lead, coach, and develop the Warehouse Solutions team through regular meetings, performance feedback, training, and accountability.
• Partner with the Director of Product and Director of Sales to establish annual sales, revenue, gross-profit, and performance goals.
• Develop and execute a long-term growth strategy for RDC’s Warehouse Solutions business.
• Own business-unit forecasting, performance reporting, commission reporting, and pipeline visibility.
• Build repeatable team processes that support sustainable growth and reduce reliance on any one individual.
• Identify new markets, product categories, strategic partnerships, and service opportunities.
• Collaborate with RDC sales representatives on complex opportunities and strategic accounts.
• Develop lasting relationships with customers, manufacturers, engineers, contractors, subcontractors, and installation partners.
• Build and maintain a qualified opportunity pipeline while improving win/loss analysis and forecasting accuracy.
• Establish pricing, margin, manufacturer, and subcontractor strategies that strengthen competitiveness and profitability.
• Participate in customer presentations, site assessments, solution development, proposal reviews, and negotiations.
• Create practical sales tools that help RDC representatives identify, qualify, and advance Warehouse Solutions opportunities.
• Evaluate, onboard, and manage Warehouse Solutions vendors, manufacturers, subcontractors, and installation partners.
• Develop preferred-vendor relationships and maintain a strong, relevant portfolio of warehouse solutions.
• Support quoting, estimating, project scoping, warehouse layouts, implementation planning, and complex project execution.
• Help ensure smooth transitions between Sales, Product, Operations, Service, subcontractors, and installation teams.
• Establish clear procedures for engineering requirements, permitting, compliance, change orders, installation quality, warranty responsibilities, and project closeout.
• Identify project risks early, develop appropriate mitigation plans, and conduct post-project reviews to improve future outcomes.
• Evaluate project profitability and identify opportunities to improve financial performance.
• Maintain accurate CRM data, opportunity reporting, and forecasting.
• Standardize workflows for inspections, permitting, quoting, project execution, and installation.
• Improve documentation, internal communication, and cross-functional accountability.
• Partner with Marketing on educational content, case studies, videos, product-catalog materials, and website content.
• Research warehouse, industrial safety, material-handling, and related technology trends.
• Lead new service-development initiatives, including RDC’s rack inspection program.

Benefits

• Competitive compensation package
• Bonus eligibility
• Vehicle Fleet and Fuel Program
• Wireless Device and Network Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree