Warehouse Site Manager

Pilot Company•Santa Fe Springs, CA

14h•$70,304 - $94,080•Onsite

About The Position

This position is responsible for supervision of all dispatch, drivers and warehouse personnel. The position ensures the team is making accurate and efficient lubricant deliveries and while providing excellent customer service. This will be accomplished while maintaining compliance with health, safety, security, DOT and environment regulations.

Requirements

Bachelor Degree preferred
5+ years of industry experience with supervisory responsibilities
Valid CA commercial driver license and a minimum of two years’ professional driving experience preferred
Must have working knowledge of Department of Transportation regulations
Experience with hazardous materials, lube products, and dispatching is preferred
Must have working knowledge of warehousing and logistics procedures and policies
Must have a high level of accuracy and attention to detail
Must possess excellent organizational skills and the ability to multi-task
Must possess excellent customer service skills, including telephone communication
Must be able to read, spell, write, and comprehend English at an intermediate level
Must be proficient in the use of Microsoft Office products, GPS tracking system, video monitoring system, and tank monitoring system
Must have the ability to apply common sense understanding to carry out detailed instructions and to deal with problems and situations as they arise

Responsibilities

Manage all drivers, dispatchers & warehouse personnel, including recruiting, hiring, training, road-testing, reviewing, and disciplining
Coordinate problem resolution and customer specific issues with sales staff
Determine appropriate routing of lubricant deliveries based on truck configuration, customer location, and weight, including after-hours and dispatching on an on-call basis
Relieve open routes when necessary
Coordinate spill response, site mitigation, and related documentation with EHS&S Manager
Inspect fleet and equipment on a regular basis and assist the Shop Manager with preventive maintenance and repair
Oversee third party deliveries to the warehouse. This will include bulk and package lubricant deliveries. These deliveries must be conducted safely while maintaining accurate tracking of gallons in and out.
Oversee driver qualification for driving, delivering, product knowledge and customer interaction.
Oversee warehouse qualification for loading trucks, product knowledge and customer interaction for will-call deliveries.
Maintain open communication with the sales staff, customer service team and purchasing while working to resolve delivery-related exceptions.
Assist sales with review of new customer sites and set-up of equipment
Maintain required paperwork for all operational, billing, and government requirements.
Ensure the health, safety, and security of driving personnel, office staff operations, and warehouse personnel.
Complete daily tasks in a timely and efficient manner
Work cooperatively with co-workers and contribute to a pleasant and accommodating work environment through a spirit of teamwork
Perform all reasonable work-related assignments as requested by manager
Monitor gallons per hour, profitability, safety and product days on hand for the location.
Must be on call 24/7
Code & submit all business unit related bills (Fuel, Utilities, Parts, etc.)
Track usage & movement of site assigned trucks, shop equipment, monitors & tanks