Warehouse Shift Supervisor

Victaulic•Baltimore, MD

1d•Onsite

About The Position

The Warehouse Shift Supervisor is responsible for overseeing daily warehouse and distribution operations, ensuring the safe, accurate, and efficient movement of materials throughout the distribution network. This role leads in-bound and outbound shipping, cross-dock operations, inventory control, and yard management while supervising warehouse associates. The Supervisor is accountable for driving productivity, maintaining compliance, and meeting service level commitments, while fostering a culture of continuous improvement and operational excellence.

Requirements

High school diploma or GED required
3–5 years of warehouse or distribution center experience
Prior leadership or supervisory experience strongly preferred
Working knowledge of shipping, receiving, inventory control, and material handling equipment
Experience with warehouse management systems (WMS) and basic computer applications

Nice To Haves

Associate degree preferred
Strong leadership, communication, and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Effective problem-solving and decision-making capabilities
High attention to detail with a focus on accuracy and compliance
Flexibility to work varying schedules, including evenings, weekends, and overtime AS REQUIRED

Responsibilities

Supervise and coordinate all warehouse, shipping, and receiving activities during assigned shifts
Oversee inbound, outbound, and cross-dock operations to meet customer and branch delivery requirements
Ensure accurate and timely picking, packing, loading, receiving, and shipment processing
Plan and manage shipping schedules, trailer flow, and dock capacity
Coordinate freight routing, including domestic and export shipments, and manage carrier relationships
Assign dock doors and direct carrier activity utilizing dock management systems
Oversee yard operations to ensure safety, organization, and efficient trailer movement
Lead, coach, and develop warehouse and shipping/receiving associates
Assign daily work, balance labor to workload, and adjust staffing based on operational needs
Ensure effective communication and continuity across all shifts, including second and third shifts as applicable
Conduct shift-start meetings to communicate priorities, expectations, and safety initiatives
Train new hires and reinforce adherence to standard operating procedures (SOPs)
Address performance concerns and partner with management and HR on corrective actions
Enforce OSHA regulations, company safety policies, and PPE requirements
Promote a safe work environment and proactively address unsafe conditions
Oversee material handling equipment operations, including operator training, utilization, and maintenance coordination
Ensure all equipment is safe, functional, and properly used
Maintain warehouse organization and ensure availability of necessary operational supplies
Ensure accuracy of shipments, receipts, and inventory transactions
Verify bills of lading (BOL), export documentation, and regulatory compliance, including U.S. Customs requirements
Conduct cycle counts and investigate inventory discrepancies
Implement corrective actions to reduce errors, damages, and rework
Collaborate with internal departments including manufacturing, purchasing, customer care, and branch operations
Support Customer Care with order issues, expedites, and material status inquiries
Communicate shipment status, delays, and exceptions in a timely manner
Track and report key performance indicators (KPIs) including productivity, accuracy, attendance, and safety
Complete shift reports and escalate operational issues as needed
Identify and implement process improvements aligned with departmental goals
Participate in Lean, 5S, and continuous improvement initiatives
Support implementation of new systems, tools, and procedures
Uphold and promote company values, leadership principles, and code of conduct
Ensure team adherence to company policies and standards
Provide off-shift communication support as required by operational needs