Warehouse Service Representative II

Agiliti•Rockford, IL

3d•$18 - $28•Onsite

About The Position

This role provides general warehouse and equipment processing services to corporate pool warehouse operations. The primary responsibilities include filling district orders for equipment and accessories, prioritizing orders to meet customer 'need by' dates, and packing and shipping equipment efficiently and cost-effectively while minimizing damage. The representative will select appropriate carriers and service levels, ensure packing meets carrier requirements and minimizes shipping damage, and complete all necessary shipping documentation and computer entries. They will also arrange for carrier pick-ups and deliveries, trace lost or delayed shipments, and support districts with inbound shipping by providing packing advice and carrier selection. Additionally, the role involves checking incoming shipments against packing slips, noting damages or discrepancies, and receiving goods into the computer system. Maintaining the general appearance and organization of the warehouse, shelving, and shipping areas, as well as ensuring an adequate supply of packing and shipping materials, are key duties. The position requires operating and maintaining a forklift, performing clerical functions to support warehouse operations, receiving and dispensing supply inventory, and maintaining inventory control systems to ensure proper stock levels. Entering transfer activity, supporting periodic physical counts of supply inventory, and maintaining required shipping documents are also part of the role. The representative will support the processing of equipment tagged for disposal and provide 24-hour on-call support as directed by the Operations Manager. Other duties may be assigned by the supervisor.

Requirements

High School Diploma
One or more years related experience and/or training
Detailed-oriented.
Basic math skills.
Time management and organizational skills.
Willingness to be flexible.
Ability to work independently or in team environment.
Good communication skills, both written and verbal.
Ability to run reports and provide practical input and feedback.
Understand processes and data related to ISO and or OCG guidelines.

Nice To Haves

Ability to provide training and development for JR WSR staff

Responsibilities

Fill district orders for equipment and accessories.
Prioritize orders to ensure customers’ “need by” dates are met.
Pack and ship equipment to meet customer requests and minimize costs and damage.
Select carrier and service level to meet district requests and minimize costs.
Pack and ship equipment to meet carrier’s requirements and district’s facilities, (including crates, pallets, and boxes) and minimize shipping damage.
Complete required shipping documents and/or computer entry.
Contact carrier to arrange pick-up and delivery.
Trace lost or delayed shipments.
Support districts with inbound shipping by providing packing advice and selecting and scheduling carriers.
Check incoming shipments against packing slip and note damaged and/or missing goods. Complete computer entry to receive in goods.
Label and shelve supplies and route equipment to appropriate areas.
Maintain general appearance of warehouse, shelving, and shipping areas.
Maintain adequate supply of packing and shipping materials.
Operate and maintain forklift.
Perform clerical functions as needed to maintain warehouse operations.
Receive and dispense supply inventory.
Maintain inventory control systems to help ensure proper inventory levels.
Enter transfer activity.
Support with periodic physical counts of supply inventory.
Maintain logs, bills of lading, manifest and other shipping documents as required.
Support with processing equipment tagged for disposal.
Provide 24-hour call as directed by Operations Manager - District.
Assume other duties as assigned by supervisor.