WHS Returns

Shop LC • Austin, TX

8h • $20 • Onsite

About The Position

Shop LC is looking for enthusiastic and detail-oriented people to join our warehouse Returns department. The Returns Associate processes product returns and information while supporting the warehouse staff and other departments in a 24/7, high-volume, fast-paced environment, and performs general warehouse duties including material picks, deliveries, and warehouse cleanup.

Requirements

• Basic computer skills (e.g., personal computers, printers, email)
• Knowledge of warehouse operating procedures and protocol
• Ability to operate inventory control and related computer software
• Ability to stay focused and on task in a fast-paced environment
• Ability to read, write, and speak English well enough to understand safety instructions, job procedures, and workplace communications
• Ability to accurately follow written and verbal directions
• Ability to communicate clearly and professionally with coworkers, leads, and supervisors
• Report to work neatly groomed and in compliance with company dress code and safety requirements
• Maintain a clean, safe, and organized personal work area at all times
• Follow all company health, safety, and sanitation standards
• Report to work on time and as scheduled
• Maintain consistent, dependable attendance
• Comply with all company policies and procedures
• Work cooperatively and respectfully with coworkers, leads, and supervisors
• Support team goals and willingly assist coworkers as needed
• Serve as an ambassador of our Core Values: Teamwork, Honesty, Commitment, Passion, and a Positive Attitude

Nice To Haves

• 1–2 years of prior returns or similar experience preferred
• Prior experience in distribution, warehouse, or inventory handling preferred

Responsibilities

• Maintain individual productivity and quality standards according to department requirements
• Unpack returned merchandise, inspect package condition, and review return paperwork for proper processing
• Inspect returned merchandise for quality and condition to determine return category
• Receive merchandise, following all security and safety return procedures for each product type
• Distribute returned items to their proper location based on product value, condition, and return type
• Input clear, accurate customer account notes in internal systems, documenting return reasons, feedback, and instructions
• Identify and report critical distribution issues to the team lead/supervisor
• Complete data entry as needed
• All other duties as assigned by manager

Benefits

• 100% company-paid, employee-only medical, dental, vision, and life insurance
• 4% 401(k) matching
• Company profit sharing
• Up to 15 days of PTO & vacation time
• maternity/paternity leave
• company-covered short-term & long-term disability
• paid training time
• paid volunteer time
• 7 paid holidays
• Corporate discounts & employee sales & discounts
• Tuition reimbursement and scholarship (for dependents attending college)
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed