Warehouse Quality Supervisor Nights

Imperial Dade•Hialeah, FL

12d•Onsite

About The Position

Imperial Brady is hiring a Warehouse Quality Supervisor for its Miami distribution center. The position oversees and maintains warehouse quality standards, processes, and best practices while supporting the Warehouse Manager and supervising warehouse team members. It focuses on monitoring operations for accuracy and consistency, identifying and investigating errors, preventing recurring issues, and ensuring established controls are followed throughout the distribution center. The supervisor maintains a strong presence on the warehouse floor, observes processes, conducts quality audits, analyzes operational data, and develops initiatives to improve accuracy and process compliance. The role also trains, coaches, and mentors associates and works with warehouse management and cross-functional teams on quality goals, corrective actions, and continuous improvement. The schedule is Sunday through Thursday, 6:00 p.m. to finish.

Requirements

At least 3 years of experience in warehouse operations, quality control, inventory control, or distribution; distribution center experience is preferred.
Strong understanding of warehouse processes, including pallet labeling, staging, loading, picking, shipping, receiving, inventory control, and floor organization.
Ability to understand warehouse operations and recognize conditions that may lead to errors or process failures.
Experience conducting audits, identifying process deficiencies, investigating errors, and implementing corrective actions.
Strong critical-thinking and problem-solving skills, including the ability to connect operational processes with system data, reports, and investigations.
Ability to use operational data to identify trends, determine root causes, and develop improvement initiatives.
Strong leadership, communication, coaching, and employee engagement skills.
Ability to mentor and develop associates through hands-on coaching, training, and team meetings.
Effective written communication skills, including preparing professional emails based on operational data and investigative findings.
Basic computer skills and working knowledge of Microsoft Excel, Word, and PowerPoint.
Experience developing and implementing process improvements and standard operating procedures.
Working knowledge of applicable safety and regulatory requirements related to warehouse operations.
Ability to work independently, prioritize multiple responsibilities, and make sound operational decisions.

Nice To Haves

Previous supervisory, leadership, or quality-related experience.
Bachelor's degree in Business, Supply Chain, Operations, or a related field; equivalent experience will be considered.

Responsibilities

Oversee and monitor quality in daily warehouse operations, including labeling, staging, loading, floor organization, inventory, picking, shipping, and receiving.
Verify consistent use of established operational controls and procedures through the Warehouse Management System (WMS), RF scanners, and other available tools.
Routinely observe warehouse operations to identify process gaps, errors, and improvement opportunities.
Conduct quality audits and inspections to verify accuracy, consistency, and compliance with established standards.
Ensure products are properly identified, handled, positioned, and prepared for shipment.
Identify conditions and process breakdowns that could cause errors and take proactive preventive steps.
Investigate quality issues, determine root causes, and implement corrective actions to prevent recurrence.
Connect operational activity with S2K data, reports, and investigative findings to identify trends and sources of errors.
Develop and implement quality initiatives informed by observations, operational experience, data analysis, and recurring issues.
Work with Warehouse Management to establish and maintain quality goals, performance standards, controls, and KPIs.
Train, coach, and mentor associates on processes, quality expectations, system controls, and company best practices.
Conduct team meetings and training on process control, error reduction, operational discipline, and continuous improvement.
Partner with warehouse supervisors and managers to ensure associates understand and follow established procedures.
Follow up on corrective actions and audit results to verify improvements are effective and sustained.
Analyze quality and operational data to identify trends, recurring errors, and improvement opportunities.
Communicate findings and recommendations to management in clear, professional emails supported by data and investigations.
Maintain working relationships with warehouse, transportation, inventory, customer service, and supply chain teams.
Support initiatives to improve accuracy, productivity, efficiency, and customer satisfaction.
Assist with new process implementations, system changes, integrations, and other operational projects.
Identify safety, product-handling, and operational risks and escalate or correct them as appropriate.
Provide management with feedback about quality performance, operational concerns, recurring errors, and improvement opportunities.
Perform other assigned duties and special projects.