Warehouse Operator Specialist

DSV • St. Louis, MO

10d • $22 - $24 • Onsite

About The Position

The Warehouse Operator Specialist position is responsible for coordinating and overseeing all assigned operational activities within the warehouse, including warehousing, receiving, and shipping of product. This role operates under the direction of the Operations Supervisor and ensures that associates meet company objectives in performance, safety, and quality, while complying with all corporate and site-specific policies. The role involves mentoring and training new and existing associates, overseeing the efficient and accurate loading and unloading of shipments, and ensuring all processes adhere to Standard Operating Procedures. Additionally, the position requires maintaining professional conduct, preparing activity reports, ensuring quality control standards are met, and complying with safety protocols and housekeeping standards. The role also involves directing the work team, assisting with labor management, and ensuring product handling aligns with quality procedures. Equipment operation, including forklifts and other material handling equipment (MHE), is a key aspect, requiring active certification and adherence to safety guidelines. The position may also involve clerical and administrative tasks as guided by site management, and willingness to work evenings, weekends, and overtime as needed.

Requirements

• High school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• Able to operate MHE (Material Handling Equipment).
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
• Satisfactory completion of a forklift training program.
• Basic computer skills.
• RF Scanners.
• WMS functions.
• English (reading, writing, verbal).
• Basic to intermediate level mathematical skills to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Strong attention to detail and accuracy.
• Ability to accomplish job tasks in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Ability to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Nice To Haves

• 2-4 years’ experience working in a warehouse/logistics/distribution environment.
• 2-4 years proven forklift experience.
• Current or prior MHE certification.

Responsibilities

• Mentor and train new and existing associates in specific distribution activities.
• Train new and existing associates on current Standard Operating Procedures (shipping, receiving, picking, quality control).
• Assist in forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and picking and staging of outbound shipments.
• Verify required inbound/outbound paperwork with drivers and ensure all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Ensure all shipping/receiving/picking functions are processed as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.
• Conduct yourself in a professional manner in appearance and communications.
• Communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.
• Use appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s).
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.
• Comply with relevant ISO standards that impact this position, department, and company.
• Execute all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness of the warehouse.
• Maintain a clean, neat, orderly work area, and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules.
• Ensure that schedules are correctly implemented and that jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Participate in department meetings.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels.
• Bring all non-conformities to the attention of the Quality Department.
• Operate equipment including sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
• Responsible for the upkeep of equipment and reporting of equipment problems.
• Inspect and perform minor maintenance on the forklift or other equipment on a daily basis.
• Operate all equipment in a safe and efficient manner following prescribed work methods.
• Maintain an active forklift certification.
• Perform or assist in building, grounds, and equipment maintenance as assigned.
• Perform other clerical and administrative tasks as guided by site management to include answering telephones, scheduling, appointments, greeting visitors, filing and record keeping.
• Work evenings and weekends as needed.
• Work overtime as dictated by business whether mandatory or voluntary.
• Perform other duties as assigned.

Benefits

• Hourly Rate: $22.00 - $23.50
• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED