Warehouse Operator II

AkzoNobel•Nehalem, OR

1d•Onsite

About The Position

A Site Logistics Operator is the interface between AkzoNobel and the customer. A Site Logistics Operator is expected to own an order from start to finish and be able to escalate concerns as required. The Site Logistics Operator additionally impacts Inventory Management for the facility that they work in. - Order Management & Fulfillment – 30% - Customer & Sales Relationship Management – 30% - Inventory Management – 20% - Coordination of Internal Resources – 10% - Health, Safety & Sustainability – 10%

Requirements

2 years of related customer service experience
related business diploma or degree
Positive Attitude
Strong Work Ethic
Proficient Problem Solving Skills
Passion for Excellence

Responsibilities

Order Receipt, Entry & Confirmation
Communication / Escalation of concerns
Maximize On Time & In Full Delivery
Reason Code Entry for OTIF Failures
Management of the order cycle from start to finish
Communication with Sales Team when required
Communication with the Customer when required
Capable of receiving replenishment orders and placing them into inventory accurately
Capable of picking Sales & Distribution orders accurately and efficiently
Capable of tinting Sales orders accurately and efficiently
Understanding of the Daily Replenishment process
Understanding Safety Stock levels and Forecasts modifications
Understanding of the NAM Inventory Management Protocol and its purpose
Working with all pertinent resources to ensure fulfillment of orders
Working with all available resources to problem solve
Working with supervisor on ALPS escalations & problem solving
Active in all forms of HSE reporting
Proactive in all forms of Sustainability
Behavior in accordance with the Code of Conduct
Performs in accordance with the Core Values