Warehouse Operations Supervisor
About The Position
The Warehouse Operations Supervisor is responsible for coordinating day-to-day warehouse activities and leading frontline team members to achieve operational, safety, quality, and customer service objectives. This exempt leadership position oversees workflow execution, labor utilization, and operational performance within a high-volume logistics environment. This role serves as a key link between warehouse associates and site leadership, ensuring resources are effectively deployed, processes are consistently followed, and customer expectations are met. The successful candidate will foster a culture of accountability, continuous improvement, and workplace safety while supporting overall facility performance.
Requirements
- High school diploma or GED required; post-secondary education is a plus.
- Previous leadership experience within a warehouse, distribution center, manufacturing, or logistics environment.
- Demonstrated ability to lead teams in a fast-paced operational setting.
- Strong communication, organizational, and interpersonal skills.
- Experience utilizing warehouse management systems and standard business software applications.
- Effective problem-solving and decision-making abilities.
- Ability to manage competing priorities while maintaining operational focus.
- Experience analyzing performance data and driving accountability within a team environment.
- Must be able to pass a criminal background check, where permitted by applicable law.
- Must be able to pass a pre-employment drug screening, where permitted by applicable law.
Nice To Haves
- post-secondary education is a plus
Responsibilities
- Direct daily warehouse activities to ensure operational targets, service commitments, and productivity expectations are achieved.
- Provide leadership, guidance, and support to warehouse personnel while promoting employee engagement and accountability.
- Coordinate staffing assignments, labor distribution, and operational priorities based on customer demand and business requirements.
- Monitor workflow performance and implement corrective actions to address operational challenges or service disruptions.
- Ensure compliance with company policies, customer requirements, safety regulations, and established work processes.
- Support employee development through coaching, training, performance feedback, and ongoing workforce development initiatives.
- Review operational metrics, productivity reports, and quality results to identify trends and opportunities for improvement.
- Partner with cross-functional departments to resolve issues, improve processes, and maintain operational continuity.
- Assist with audits, customer visits, compliance reviews, and facility inspections as required.
- Promote a safety-first culture by reinforcing safe work practices and maintaining compliance with all workplace safety standards.
- Communicate operational priorities, performance updates, and business objectives to team members and management.
- Participate in continuous improvement initiatives focused on enhancing efficiency, quality, and service performance.
- Perform other duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
