Warehouse Operations Supervisor - 2nd Shift

Ingram Micro•Dallas, TX

3d•$66,100 - $105,800•Onsite

About The Position

Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations, oversee employee performance, and ensure world-class service, safety, and productivity standards are achieved. This role is ideal for a hands-on leader with experience in distribution centers, fulfillment operations, inventory management, reverse logistics, IT asset disposition (ITAD), or warehouse operations. As a Warehouse Operations Supervisor, you will play a critical role in leading warehouse associates, optimizing workflows, maintaining inventory accuracy, and supporting customer fulfillment objectives while fostering a culture of accountability, teamwork, and continuous improvement.

Requirements

High School Diploma or GED.
5+ years of experience in warehouse, distribution, logistics, supply chain, manufacturing, fulfillment, or operations environments.
Minimum 1 year of supervisory, lead, or people management experience.
Experience managing warehouse workflows including shipping, receiving, inventory control, and material handling.
Working knowledge of Warehouse Management Systems (WMS).
Strong Microsoft Office skills including Excel, Outlook, and Word.
Proven ability to motivate, coach, and develop frontline employees.
Strong organizational, analytical, and problem-solving abilities.
Excellent communication and interpersonal skills.

Nice To Haves

Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field.
Experience in high-volume distribution centers, fulfillment operations, reverse logistics, IT asset disposition (ITAD), refurbishment, or returns processing environments.
Experience leading continuous improvement initiatives that drive productivity and operational efficiency.
Knowledge of lean operations, process optimization, and inventory management best practices.

Responsibilities

Lead, coach, and develop a team of warehouse associates to achieve operational goals.
Create a positive, high-performance culture focused on safety, quality, productivity, and employee engagement.
Conduct performance coaching, training, and ongoing development of team members.
Serve as the primary point of escalation for operational and employee-related issues.
Supervise day-to-day warehouse activities including: Receiving, Shipping, Inventory Control, Material Handling, Storage Operations, Order Fulfillment, Reverse Logistics, Asset Refurbishment and Processing.
Ensure customer orders and technology assets are accurately received, processed, stored, picked, packed, tested, and shipped according to company standards.
Coordinate workload and staffing priorities to meet production schedules and customer requirements.
Drive inventory accuracy through cycle counts, audits, and inventory control best practices.
Monitor key performance metrics, including: Productivity, Quality, Inventory Accuracy, Order Fulfillment, On-Time Shipping, Operational Throughput.
Identify and implement process improvements that increase efficiency, reduce errors, and improve service levels.
Partner with cross-functional teams to support operational excellence initiatives.
Promote and maintain a safe work environment compliant with OSHA regulations and company policies.
Ensure warehouse equipment, workstations, and facilities remain organized, clean, and safe.
Lead safety initiatives and reinforce compliance standards across all operations.