Warehouse Operations Manager- ITAD 1st Shift

Ingram Micro•Plainfield, IN

4d•$88,700 - $150,800•Onsite

About The Position

Ingram Micro is seeking a Warehouse Operations Manager to lead daily warehouse operations in a fast-paced distribution environment. As a key member of the operations leadership team, you'll develop high-performing teams, support the testing and diagnostic evaluation of incoming technology assets for refurbishment, driving efficiency and maintaining the highest operational standards. You will work closely with Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to align operations, optimize performance, and achieve business objectives. If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you.

Requirements

Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field; equivalent professional experience may be considered.
Minimum 5 years of warehouse, distribution center, logistics, or supply chain experience, including at least 4 years managing warehouse operations and 2 years of people leadership or 4 years of leadership experience.
Proven experience leading supervisors and high-performing teams in a high-volume warehouse or distribution center environment.
Strong knowledge of warehouse operations, shipping and receiving, inventory management, material handling, and warehouse process optimization.
Experience with Warehouse Management Systems (WMS), inventory control systems, and Microsoft Office applications.
Demonstrated ability to manage operational priorities, allocate resources, and achieve productivity, quality, and service goals.
Strong analytical, problem-solving, and decision-making skills with experience using operational metrics and KPIs to drive continuous improvement.
Excellent communication, leadership, coaching, and stakeholder management skills.
Ability to influence cross-functional teams and lead operational change initiatives in a fast-paced environment.
Ability to travel up to 25% for training and business meetings.

Responsibilities

Lead and manage daily warehouse operations, including receiving, shipping, inventory control, storage, order fulfillment, and material handling.
Develop, coach, and mentor supervisors and warehouse associates, fostering a culture of accountability, engagement, and continuous improvement.
Establish operational goals, monitor KPIs, and drive performance in safety, productivity, quality, inventory accuracy, and customer service.
Plan and coordinate warehouse resources, staffing, and workflows to maximize efficiency and optimize warehouse space utilization.
Ensure inventory accuracy through cycle counts, audits, and effective inventory control processes.
Monitor compliance with company policies, OSHA regulations, safety standards, and operational procedures.
Identify and implement process improvements that enhance operational performance, reduce costs, and improve customer satisfaction.
Partner with cross-functional teams including Transportation, Inventory Control, Engineering, Human Resources, and Customer Service to support business objectives.
Resolve operational challenges and serve as the escalation point for warehouse and customer-related issues.
Ensure warehouse facilities, equipment, and work areas are maintained in a safe, clean, and organized environment.