Warehouse Operations Manager

GEODIS Career•Memphis, TN

22h•Onsite

About The Position

Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current. Ensures the physical condition of warehouse and equipment are properly maintained. Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons. Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales. Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests. Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security. Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems. Leads an efficient and successful operations while successfully mitigating any barriers to success. Partners with engineering to implement and maintain proper layout of warehouse and product placement. Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center. Ensures adequate staffing, training, coaching and development for employees. Reports employees' hours worked to Payroll on a weekly basis. Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture. Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable. Effectively manages the budget and P&L of the operation. Addresses complaints and resolves problems. For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

Requirements

Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

Experience with warehouse management systems preferred
Experience with labor management systems and productivity initiatives preferred
Lean certifications preferred

Responsibilities

Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
Ensures the physical condition of warehouse and equipment are properly maintained
Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
Leads an efficient and successful operations while successfully mitigating any barriers to success
Partners with engineering to implement and maintain proper layout of warehouse and product placement
Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
Ensures adequate staffing, training, coaching and development for employees
Reports employees' hours worked to Payroll on a weekly basis
Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
Effectively manages the budget and P&L of the operation
Addresses complaints and resolves problems
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

Benefits

Competitive pay, with bonus opportunities available for select positions.
Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.
Get access to your earned wages before payday with on-demand pay options.
Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.
Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.
Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year , because we believe in developing talent from within.
The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund .
Join a team that works hard, celebrates success, and supports one another every step of the way.
We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.