Warehouse Operations Manager - Jackson Branch
About The Position
Packer Fastener is looking for a Warehouse Operations Manager to join our Jackson Branch! About Us At Packer Fastener, we’re more than just fasteners — we’re a growing industrial supply partner dedicated to exceptional service, rapid delivery, and building long-lasting relationships with our customers. Since 1998, we’ve expanded throughout the Midwest and beyond, driven by a people-first culture we call “Swagger.” Our team is the reason for our success, and we’re always looking for great people to help us serve more customers every day. Job Summary: The Warehouse Manager leads all aspects of warehouse operations to ensure safe, efficient, and accurate handling of products while fostering a strong, upbeat team culture that reflects Packer Fastener Swagger. This role is responsible for developing warehouse leaders, driving operational excellence, and ensuring daily activities—from receiving to shipping—run smoothly and effectively. The Warehouse Manager partners closely with Operations and District Leadership to align warehouse strategy with company goals, champion continuous improvement, and maintain a facility that is clean, organized, and performance driven.
Requirements
- Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred.
- 5+ years of experience in warehouse or distribution center operations, with at least 2 years in a leadership or supervisory role.
- Experience with Lean, Six Sigma, or other continuous improvement methodologies.
- Proven ability to lead, coach, and develop teams in a fast-paced, high-volume environment.
- Strong understanding of warehouse processes including receiving, order fulfillment, shipping, inventory control, and safety compliance.
- Demonstrated success in driving performance metrics, process improvements, and operational efficiency.
- Excellent communication and interpersonal skills with the ability to build strong, cohesive teams and foster an upbeat, positive work culture.
Responsibilities
- Serve as an active member of the Operations Leadership Team, providing regular communication on warehouse performance, projects, and priorities.
- Lead weekly warehouse update meetings and maintain ongoing engagement with warehouse leaders to ensure operational objectives are achieved.
- Lead, coach, and develop area leaders and their teams in alignment with Packer Fastener Swagger, cultivating an upbeat, cohesive culture that promotes collaboration, accountability, and continuous improvement.
- Collaborate with Operations and District Leadership to execute warehouse objectives related to safety, quality, operational strategy, KPIs, continuous improvement, facility maintenance, and fleet management.
- Oversee daily warehouse operations, including Receiving, Order Fulfillment, Shipping, and other district-related activities to ensure productivity and service goals are met.
- Partner with other Operations area leaders to resolve conflicts, address discrepancies, answer questions, and allocate resources to optimize workflow and efficiency.
- Manage the flow of inbound and outbound shipments to maintain accuracy, timeliness, and customer satisfaction.
- Implement and maintain standardized operational procedures for receiving, order processing, inventory management, shipping, and returns.
- Partner with Human Resources on all people-related matters, including recruitment, hiring, promotions, coaching, discipline, and performance improvement.
- Champion warehouse safety by implementing and reinforcing safety processes, coordinating safety training, and conducting incident investigations.
- Oversee facility maintenance and appearance, ensuring repairs, upkeep, and security measures are proactively managed.
- Coordinate preventative maintenance programs in partnership with the Operations Coordinator.
- Manage procurement of maintenance and facility supplies; evaluate and select vendors to control costs and ensure quality standards are met.
Benefits
- Hourly Pay + Profit Sharing Bonus Eligible
- Immediate PTO, Paid Holidays, and Volunteer Time Off
- Flexible Schedules
- Medical, Dental and Vision Insurance (eligible the 1st of the month after start date)
- Short- & Long-Term Disability
- 401(K) with Company Match
- Continued Education – Educational Assistance
- Employee Assistance Program (with free counseling sessions)
- Career Growth Potential
- Employee Wellness Program (with rewards)
- Free Physical Therapy provided by Packfit Paramount Fitness partnership
- Packer Fastener Apparel and Gifts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
